Field Services Engineer

OSI Systems, Inc.; Maskat; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leader in security technology is seeking a Field Service Engineer in Oman to perform repairs and preventive maintenance on electronic equipment for security screening and cargo detection. Candidates should possess a degree in Engineering and at least 3 years of relevant experience. Effective communication and safety protocol knowledge are essential for this role.

Qualifications

• Possess at least 3 years of experience in technical work and equipment maintenance.
• Must have English proficiency in reading, speaking, and writing.
• Driving license and clean driving record are required.

Responsibilities

• Conduct periodic maintenance of electronic equipment.
• Troubleshoot and repair electronic systems.
• Handle on-call repair requests for malfunctioning equipment.

Skills

Analytical judgment skills

Expert knowledge of safety protocols

Effective communication skills

Self-learning and sharing security information

Education

University Degree in Engineering

Mechanical Engineering preferred

Tools

Digital Multimeter

Oscilloscope

Signal generators

Job description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Role Overview

The purpose of this position is to provide for the repair, troubleshooting and preventive maintenance of electronic equipment used for security screening and cargo detection at various locations throughout the ports of Oman. The Field Service Engineer will use independent judgement and discretion to ensure all facets of safety protocols are followed and that screening and detection equipment is operated and maintained at the highest level of efficiency and reliability. The employee is expected to relocate to/between various operational sites in Oman as required by the needs of S2 Muscat.

Responsibilities

• Conduct on-site periodic and scheduled maintenance of a variety of electronic equipment including cargo screening devices and systems.
• Understand usage of the Digital Multimeter and AC and DC currents and how these operate.
• Troubleshoot and repair electronic systems and subsystems to include x-ray imaging systems, power supplies, computers, computer peripherals, hydraulics, and pneumatics systems using technical drawings, wiring diagrams, schematics and blueprints and service documentation.
• Perform moderately complex electronic technical functions related to testing, modification, and assembly of electronic and electro-mechanical components and systems.
• Work from documentation such as schematics, diagrams, notes, production prints and layouts.
• Able to troubleshoot computer hardware problems, update software configurations from written instructions or with guidance from support personnel.
• Utilize normal and specialized electronic and mechanical test equipment including oscilloscopes, VOM, DVM, signal generators and similar test apparatus.
• Handle on-call requests for the repair of equipment due to malfunction or failure. Determine when repairs require more expert capability and determine when assigned equipment is unserviceable.
• Serve as the subject matter expert in the operation, capabilities and support of assigned electronic equipment and provide product and operation training to supervisors and operators.
• Follow prescribed maintenance procedures and ensure that parts and tools needed to support and facilitate repairs are readily available. Advise superiors on the appropriate storage of parts and tools and ensures that all parts and tools are tracked and appropriately inventoried.
• Complete paperwork and documentation such as service reports, radiation surveys, parts requisitions, etc., on-time and error free.
• Make recommendations to superiors on ways to eliminate or ease field maintenance or operational problems.

Qualifications

• Analytical/Independent judgement skills and expert knowledge regarding safety protocol and that screening detection equipment is operated and maintained reliably.
• Provide innovative security solutions.
• Adherence to standards; operation and support with electronic equipment; effective communication with peers, supervisors, operators, and customers; self-learning and sharing security-sensitive information; drive for leadership and a spirit of service and dedication.
• Availability to work in shifts and in all work sites where S2 Albania operates.
• Possess University Degree in Engineering; Mechanical Engineering is of first preference, including electronics or relevant technical skills.
• Have at least 3 years work experience in conducting mechanical/technical work and repair and maintenance of equipment including electronic systems.
• Possess English proficiency to include reading, speaking and writing.
• Must have a driving license and maintain a clean driving record for insurability.
• Pass an employment security investigation background check, and a drug screening test.