F&B Bartender

Shangri-La Group; Muscat; On-site; OMR 2,500 - 10,000; Full time

Job summary

Shangri-La Group is seeking a Bartender for their spectacular resort in Muscat, Oman. The Bartender will be responsible for preparing and serving beverages, ensuring compliance with safety standards, and providing exceptional guest experiences. Candidates should have relevant experience and excellent customer service skills.

Qualifications

• Experience in bartending preferred.
• Knowledge of cocktail preparation and service standards.
• Strong customer service skills and ability to engage with guests.

Responsibilities

• Prepare and serve beverages, ensuring guest satisfaction.
• Maintain bar cleanliness and organization.
• Monitor inventory and ensure compliance with safety standards.

Skills

Beverage Preparation

Guest Engagement

Bar Operations

Inventory Management

Job description

Shangri-La Barr Al Jissah Muscat , Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Job Purpose

The Bartender is responsible for preparing and serving beverages to guests in a friendly, efficient, and professional manner. This role ensures the bar is well-stocked, clean, and complies with hygiene and safety standards, while delivering a memorable guest experience.

Key Responsibilities

• Beverage Preparation & Service:
• Prepare alcoholic and non-alcoholic drinks according to standard recipes.
• Mix ingredients to prepare cocktails and mocktails.
• Serve beverages to guests at the bar or through waitstaff.
• Guest Engagement:
• Greet guests, take drink orders, and provide recommendations.
• Maintain a positive, welcoming atmosphere.
• Handle guest concerns or complaints promptly and professionally.
• Bar Operations:
• Maintain cleanliness and organization of the bar area.
• Ensure all bar tools, glasses, and equipment are clean and in working condition.
• Set up and stock bar with necessary supplies before and during shifts.
• Inventory & Cost Control:
• Monitor inventory levels of bar items and inform supervisor for replenishment.
• Minimize waste and ensure proper usage of beverages and garnishes.
• Follow portion control and accurate billing procedures.
• Compliance & Safety:
• Adhere to hygiene, health, and safety regulations.
• Ensure responsible alcohol service in line with local laws and company policies.
• Check identification of customers when necessary.
• Collaboration:
• Work closely with the service and kitchen teams to ensure smooth operations.
• Assist in bar promotions and special event preparations.