Sales Executive

AccorHotel; Muscat; On-site; OMR 20,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality company as a Sales Executive, where you will manage bookings and personalize events for clients. In this dynamic role, you will be responsible for maximizing revenue from public spaces and ensuring guest satisfaction during events. This position offers an exciting opportunity to work in a vibrant team, contributing to the success of various meetings and events. If you are passionate about customer service and have a knack for organization, this role is perfect for you. Embrace the chance to grow in a thriving industry and make a significant impact on guest experiences.

Qualifications

• Strong background in event management and customer service.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Manage bookings and follow up with MICE customers.
• Prepare offer letters and personalize events for clients.
• Ensure guest satisfaction during events and manage operations.

Skills

Event Management

Customer Service

Sales Skills

Communication Skills

Education

Bachelor of Business Administration (Management)

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Responsibilities:

1. Manage bookings, generate proposals, contracts, issue confirmations, and follow up with all assigned MICE customers.
2. Handle all lead requests in accordance with company policy and within the designated timeframe.
3. Follow up actively on sent offers based on guest requirements.
4. Prepare offer letters aligned with guest needs and ensure adherence to company standards.
5. Personalize and execute events for Meeting planners.
6. Maintain timely and responsive communication with all accounts and prospects.
7. Assess group business to maximize revenue from available public spaces and meet Meetings and Events budgets.
8. Evaluate all leads before sending offer letters, including venue assignment and rates, and seek necessary approvals.
9. Manage and update Sales and Catering PMS according to company policies and standards.
10. Refer unconfirmed bookings to sister properties when applicable.
11. Supervise and communicate with Meetings and Events Operations during events to ensure guest satisfaction.
12. Seek feedback on rates, availability, and offer letters from department heads.
13. Be fully aware of the hotel's available equipment.
14. Provide support and guidance to the Meetings and Events Operations team.
15. Comply with hotel credit policies, obtaining pre-payments or credit letters for events.
16. Prepare Event Orders as per departmental standards and ensure proper distribution.
17. Inspect all function areas before events to ensure setups meet customer specifications.

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Business Development

Keywords:

[Insert relevant keywords here]

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