Director of Spa & Wellness

Hotel Indigo; Oman; On-site; OMR 10,000 - 15,000; Full time

Job summary

Hotel Indigo is seeking a Director of Spa & Wellness who will lead a team to provide world-class guest experiences while championing sustainable practices. This leadership role requires a blend of strong interpersonal and organizational skills combined with financial acumen to ensure excellence in spa services and revenue growth.

Qualifications

• Proven leadership experience in a spa, recreation, or hospitality management role.
• Strong financial acumen with experience managing budgets and analyzing financial reports.
• Deep understanding of responsible business practices and community engagement.

Responsibilities

• Lead, inspire, and develop a team of spa and recreation professionals.
• Oversee quality and cleanliness of all spa and recreational areas.
• Manage departmental expenses and track key financial metrics.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Organizational Skills

Education

Bachelor's degree in Recreation Management

Bachelor's degree in Hospitality

Bachelor's degree in Business Administration

Job description

As the Director of Spa & Wellness, you will provide visionary leadership to the spa and recreation team, delivering a world-class guest experience while supporting sustainable business practices and nurturing a culture rooted in True Hospitality.

People

• Lead, inspire, and develop a team of spa and recreation professionals to deliver exceptional service aligned with IHG standards.
• Implement team engagement strategies including performance reviews, coaching, and continuous professional development.
• Partner with HR on staffing, recruitment, and any necessary employee relations actions.
• Collaborate across departments to build relationships that enhance the overall guest experience while promoting responsible and profitable operations.
• Work with Sales and Marketing to design and promote wellness programs that drive revenue and elevate brand reputation.
• Contribute to the preparation of the annual budget, manage departmental expenses, and track key financial metrics to ensure goals are met.

Guest Experience

• Foster a culture of excellence, ensuring spa and recreational offerings meet the evolving needs of guests.
• Oversee the quality, cleanliness, and safety of all spa and recreational areas, maintaining high brand standards.
• Resolve guest concerns and requests with empathy and efficiency to ensure satisfaction and loyalty.

Responsible Business

• Champion environmentally sustainable and socially responsible initiatives, including waste reduction, energy efficiency, and community involvement.
• Ensure compliance with local regulations, industry standards, and all health and safety requirements.

What We Need From You

• Bachelor s degree in Recreation Management, Hospitality, Business Administration, or a related field.
• Proven leadership experience in a spa, recreation, or hospitality management role.
• Strong financial acumen with experience managing budgets and analyzing financial reports.
• Exceptional team leadership, interpersonal, and organizational skills.
• Deep understanding of responsible business practices and community engagement.
• Excellent communication and problem-solving abilities.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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