Database Administrator Information Technology Services Ibra, Oman

A'Sharqiyah University; Schamal asch-Scharqiyya; Sur place; OMR 8 000 - 12 000; Plein temps

Résumé du poste

A'Sharqiyah University in Oman seeks a Database Administrator to support ERP systems, perform SQL-based reporting, and analyze data across university operations. You will resolve routine database issues, coordinate with the ERP vendor, and help ensure data integrity, reporting accuracy, and system reliability for Moodle, chatbot, and related applications.

This entry level role requires strong analytical skills, attention to detail, and the ability to work with university departments to meet

Qualifications

• Bachelor's degree required in CS/IT/SE or related field.
• 0–2 years of related experience.
• Knowledge of Oracle Database required.
• Ability to write SQL queries and generate reports.

Responsabilités

• Provide day-to-day technical support for ERP systems and assist in resolving database-related application issues.
• Write, execute, and modify SQL queries to retrieve data, generate reports, verify transactions, and support information requirements of university departments.
• Investigate data discrepancies, missing transaction records, duplicate entries, and inconsistencies by reviewing relevant database records and ERP screens.
• Coordinate with the ERP vendor to report technical issues, provide supporting information, follow up on reported problems, and verify implementation of solutions.
• Generate routine and ad hoc reports from the ERP database based on requirements from management and departments.
• Assist in tracing ERP transactions across related database tables to identify missing records, incorrect references, and data-related issues.
• Verify the accuracy and consistency of database reports and extracted information before providing them to authorized users.
• Assist with routine database monitoring, connectivity checks, and preliminary investigation of database-related errors.
• Assist in checking database backup status and report any identified issues to IT personnel.
• Support ERP system upgrades, patches, configuration changes, and enhancements by coordinating with the vendor and assisting with testing and validation.
• Maintain documentation of SQL queries, report specifications, issues, troubleshooting steps, and vendor communications.
• Follow up on ERP support requests and maintain records of reported issues, actions taken, and resolutions.
• Ensure that database access and information handling comply with IT security policies, access control procedures, and data confidentiality requirements.
• Perform other related duties assigned by IT management in support of the University's database, ERP applications and other applications implemented in university like Moodle, Chatbot etc.

Connaissances

SQL

Relational databases

Oracle Database

ERP systems

Excel

Data analysis

Troubleshooting

Communication

Learning mindset

Formation

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related discipline

Description du poste

The Database Administrator will support the University's existing ERP systems, assist with SQL-based reporting and data analysis, investigate routine database-related issues, and coordinate with the ERP vendor to ensure the smooth operation of the systems.

• Provide day-to-day technical support for the University's existing ERP systems and assist in resolving database-related application issues.
• Write, execute, and modify SQL queries to retrieve data, generate reports, verify transactions, and support the information requirements of university departments.
• Investigate data discrepancies, missing transaction records, duplicate entries, and inconsistencies by reviewing relevant database records and ERP application screens.
• Coordinate with the ERP vendor to report technical issues, provide supporting information, follow up on reported problems, and verify the implementation of solutions.
• Generate routine and ad hoc reports from the ERP database based on requirements from management and relevant university departments.
• Assist in tracing ERP transactions across related database tables to identify missing records, incorrect references, and other data-related issues.
• Verify the accuracy and consistency of database reports and extracted information before providing them to authorized users.
• Assist with routine database monitoring, connectivity checks, and preliminary investigation of database-related errors.
• Assist in checking database backup status and report any identified issues to the responsible IT personnel.
• Support ERP system upgrades, patches, configuration changes, and enhancements by coordinating with the vendor and assisting with testing and validation.
• Maintain documentation of SQL queries, report specifications, technical issues, troubleshooting steps, and vendor communications.
• Follow up on ERP support requests and maintain records of reported issues, actions taken, and resolutions.
• Ensure that database access and information handling comply with the University's IT security policies, access control procedures, and data confidentiality requirements.
• Perform other related duties assigned by the IT management in support of the University's database , ERP applications and other Applications implemented in university like Moodle, Chatbot etc..

• 0-2 years of related Experience
• Knowledge in Oracle Database.

• Basic to intermediate knowledge of SQL and relational database concepts.
• Familiarity with Oracle Database or other relational database management systems.
• Ability to write SQL queries involving filtering, joins, sorting, and aggregate functions.
• Basic understanding of ERP systems, database tables, and transaction relationships.
• Good analytical, troubleshooting, and data verification skills.
• Proficiency in Microsoft Excel and preparation of data reports.
• Good communication skills and the ability to coordinate effectively with software vendors and university departments.
• Willingness to learn the University's existing ERP system and database structure.

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.