Customer Service Specialist — Jeddah | Grow & Excel

شركة العيد للاستقدام; As Sudiyah; In loco; OMR 4400 - 5900; Tempo pieno

Descrizione del lavoro

Al-Eid Recruitment Company is seeking a Customer Service Specialist in Jeddah with a monthly salary of 4,500 Saudi Riyals. The role involves defining performance indicators, updating service procedures, and developing programs to enhance the quality of customer service.

Responsibilities include setting standards, preparing reports, and ensuring professional customer service delivery within the organization.

Competenze

• Setting and updating customer service procedures and manuals.
• Developing programs to maximize customer service quality and professionalism.
• Preparing and archiving reports related to customer service.

Mansioni

• Set and define performance and quality indicators for customer service.
• Update procedures and manuals to improve service quality.
• Prepare and present reports on customer service metrics.

Conoscenze

Customer service

Quality indicators

Reporting

Descrizione del lavoro

Al-Eid Recruitment Company is seeking a Customer Service Specialist in Jeddah with a monthly salary of 4,500 Saudi Riyals. The role involves defining performance indicators, updating service procedures, and developing programs to enhance the quality of customer service.

Responsibilities include setting standards, preparing reports, and ensuring professional customer service delivery within the organization.