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Customer Service Representative

Inscription Real Estate & Construction

Oman

On-site

OMR 2,500 - 10,000

Full time

21 days ago

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Job summary

A leading company in the real estate sector is looking for a Customer Service Representative. This position is ideal for fresh graduates seeking to start their career in customer service. You will be responsible for addressing customer inquiries, supporting post-sale processes, and maintaining updated records in the CRM system.

Qualifications

  • 1-2 years experience preferred, fresh graduates welcome.
  • Bilingual in Arabic & English.

Responsibilities

  • Answer customer questions by phone, email, and chat.
  • Support customers in inquiries after the sale.
  • Keep customer records updated.

Skills

Good communication
Problem-solving
Customer-focused
Organized
Eager to learn

Tools

CRM software

Job description

Your Role: You'll be the first point of contact for our customers, helping them with inquiries and solving problems. This is a great chance for a fresh graduate to start a career in customer service within the real estate industry.

What You'll Do:

  • Answer customer questions by phone, email, and chat.
  • Support customers in their inquiries after the sale.
  • Keep customer records updated in our system (CRM).
  • Help resolve customer issues and get help from other teams when needed.
  • Work with sales and maintenance to ensure smooth service.
  • Help improve how we serve our customers.

Desired Candidate Profile

  • Experience: 1 year up to 2 years experience and Fresh graduates are welcome to apply.
  • Skills:
    • Good communication (Arabic & English).
    • Positive attitude and customer-focused.
    • Problem-solving and organized.
    • Comfortable with computers and CRM software.
    • Eager to learn, proactive, and professional.

Company Industry

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative

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