Credit Supervisor

InterContinental Hotels Group; Oman; On-site; OMR 15,000 - 20,000; Full time

Job summary

A leading hotel chain in Oman is looking for a Credit Supervisor to manage daily credit operations. You will ensure timely billing, monitor accounts, and lead a small team while complying with financial regulations. A Bachelor’s degree in Finance or Accounting and 2-3 years of relevant experience are required. Strong skills in credit principles and team leadership are essential. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• Minimum 2-3 years’ experience in credit or accounts receivable, preferably in hospitality.
• Strong knowledge of credit and collection principles, financial policies, and hotel operations.

Responsibilities

• Supervise the daily operations of the credit department.
• Ensure compliance with hotel standards and financial policies.
• Prepare monthly credit reports and bad debt analysis.

Skills

Credit and collection principles

Analytical skills

Communication skills

Problem-solving skills

Team leadership

Education

Bachelor’s degree in Finance or Accounting

Tools

Opera PMS

MS Office applications

Job description

Overview

• Supervise the daily operations of the credit department, ensuring timely billing and collection of outstanding accounts.
• Monitor guest, company, and travel agent accounts to prevent credit risks and overdue balances.
• Approve and review credit applications, ensuring compliance with hotel standards and financial policies.
• Ensure all invoices are accurate, complete, and issued promptly.
• Review aging reports regularly and follow up on overdue accounts.
• Coordinate with sales, reservations, and front office teams to resolve disputes or discrepancies.
• Enforce adherence to the hotel’s credit policies and procedures.
• Prepare monthly credit reports, bad debt analysis, and collection forecasts for management.
• Ensure compliance with local financial regulations and internal audit requirements.
• Guide and train junior staff in credit and collections procedures.
• Liaise with clients professionally to resolve payment issues.
• Work closely with the Financial Controller and department heads to safeguard revenue.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• Minimum 2–3 years’ experience in credit or accounts receivable, preferably in hospitality.
• Strong knowledge of credit and collection principles, financial policies, and hotel operations.
• Proficiency in PMS (Opera, Fidelio, or similar) and MS Office applications.
• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead, train, and supervise a small team.