Concierge Supervisor Multilingual Guest Experience Lead

AdventureRecruit UAE; Musandam Governorate; On-site; OMR 5,100 - 6,100; Full time

Benefits offered by this job

Visa sponsorship

Job summary

AdventureRecruit UAE is hiring a Concierge Supervisor for our five-star resort in Khasab. You will lead the concierge desk team, ensure guests receive exceptional service, and coordinate with other departments to meet requests.

This full-time role requires fluency in Malayalam and Nepali, with English as a plus. Salary is 1300$, visa sponsorship provided for qualified candidates, and weekend/evening shifts may be required.

Qualifications

• Fluency in Malayalam and Nepali is required.
• Proficiency in English is preferred.

Responsibilities

• Oversee the concierge desk and ensure guests are greeted warmly and assisted promptly.
• Train and supervise concierge staff to provide excellent customer service.
• Maintain knowledge of local attractions, events, and services to assist guests in planning activities.
• Handle guest inquiries, requests, and complaints professionally and efficiently.
• Coordinate with other departments to fulfill guest needs, such as arranging transportation or making reservations.
• Maintain accurate records of guest interactions, requests, and feedback.
• Monitor inventory levels of supplies and materials for the concierge desk.
• Assist with scheduling shifts for concierge staff to ensure adequate coverage.

Skills

Malayalam

Nepali

English communication

Job description

AdventureRecruit UAE is hiring a Concierge Supervisor for our five-star resort in Khasab. You will lead the concierge desk team, ensure guests receive exceptional service, and coordinate with other departments to meet requests.

This full-time role requires fluency in Malayalam and Nepali, with English as a plus. Salary is 1300$, visa sponsorship provided for qualified candidates, and weekend/evening shifts may be required.