Bartender at Crowne Plaza Hotel

Crowne Plaza Hotel; Muscat; On-site; OMR 2,800 - 4,400; Full time

Benefits offered by this job

Uniform provided

Employee meals

Job summary

Crowne Plaza is seeking a skilled Bartender to craft cocktails, pour wines and beers, and provide exceptional guest service in a premium hotel setting. You will manage bar equipment, maintain quality, and tailor drinks to guest preferences while ensuring accuracy and efficiency.

Join a dynamic F&B team focused on hospitality excellence, ongoing training, and guest satisfaction. Experience with international hotel brands is highly valued, and fluency in English is essential.

Qualifications

• High School Diploma or equivalent; vocational training in hospitality or bartending is an advantage.
• Minimum 1–2 years of bartending experience, preferably in hotels, restaurants, or bars.
• Knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
• Excellent customer service and interpersonal skills.
• Ability to operate bar equipment and POS systems proficiently.
• Strong attention to detail and consistency in beverage preparation.
• Basic numeracy for handling cash and billing transactions.
• Fluency in English (spoken and written); additional languages are an advantage.

Responsibilities

• Prepare and serve a wide range of cocktails, mixed drinks, wines, beers, and non-alcoholic beverages according to standard recipes.
• Ensure consistency in taste, presentation, and quality for every drink served.
• Handle bar equipment and tools properly, including shakers, blenders, and coffee machines.
• Serve drinks promptly and courteously, providing personalized guest experiences.
• Customize beverages to meet guest preferences while maintaining standard quality.
• Greet guests warmly and engage to enhance their overall experience.
• Provide recommendations and answer questions regarding beverages and menu items.
• Handle guest inquiries, complaints, or special requests professionally and elevate when necessary.
• Foster a friendly, approachable, and professional environment.
• Monitor bar stock levels and communicate requirements to the Bar Supervisor or Assistant Bar Manager.
• Assist in receiving, storing, and rotating inventory according to standards.
• Minimize wastage and ensure proper handling of ingredients and supplies.
• Keep accurate records of usage and assist in preparing consumption reports.
• Maintain cleanliness of the bar area, tools, and equipment at all times.
• Follow health, safety, and hygiene regulations in line with IHG standards.
• Clean bar counters, glassware, and utensils regularly to ensure a hygienic environment.
• Work closely with the Bar Supervisor, Assistant Bar Manager, and other F&B staff to ensure smooth operations.
• Assist with promotional events, themed nights, and special beverage menus.
• Support other bar staff during busy periods or special functions.
• Contribute to continuous improvement by suggesting new drinks, recipes, or service enhancements

Skills

Customer service

Interpersonal skills

Fluent English

Bar knowledge

Cash handling

Education

High School Diploma

Tools

POS systems

Job description

YOUR DAY TO DAY

• Prepare and serve a wide range of cocktails, mixed drinks, wines, beers, and non-alcoholic beverages according to standard recipes.
• Ensure consistency in taste, presentation, and quality for every drink served.
• Handle bar equipment and tools properly, including shakers, blenders, and coffee machines.
• Serve drinks promptly and courteously, providing personalized guest experiences.
• Customize beverages to meet guest preferences while maintaining standard quality.
• Greet guests warmly and engage to enhance their overall experience.
• Provide recommendations and answer questions regarding beverages and menu items.
• Handle guest inquiries, complaints, or special requests professionally and elevate when necessary.
• Foster a friendly, approachable, and professional environment.
• Monitor bar stock levels and communicate requirements to the Bar Supervisor or Assistant Bar Manager.
• Assist in receiving, storing, and rotating inventory according to standards.
• Minimize wastage and ensure proper handling of ingredients and supplies.
• Keep accurate records of usage and assist in preparing consumption reports.
• Maintain cleanliness of the bar area, tools, and equipment at all times.
• Follow health, safety, and hygiene regulations in line with IHG standards.
• Clean bar counters, glassware, and utensils regularly to ensure a hygienic environment.
• Work closely with the Bar Supervisor, Assistant Bar Manager, and other F\&B staff to ensure smooth operations.
• Assist with promotional events, themed nights, and special beverage menus.
• Support other bar staff during busy periods or special functions.
• Contribute to continuous improvement by suggesting new drinks, recipes, or service enhancements

WHAT WE NEED FROM YOU

• High School Diploma or equivalent; vocational training in hospitality or bartending is an advantage.
• Minimum 1–2 years of bartending experience, preferably in hotels, restaurants, or bars.
• Experience with international hotel brands is highly preferred.
• Knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
• Excellent customer service and interpersonal skills.
• Ability to operate bar equipment and POS systems proficiently.
• Strong attention to detail and consistency in beverage preparation.
• Basic numeracy for handling cash and billing transactions.
• Fluency in English (spoken and written); additional languages are an advantage.

WHAT YOU CAN EXPECT FROM US

• From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both.

We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.