Barista Assistant: Specialty Coffee & Service

Mahaseel Al Bon; Muscat; On-site; OMR 3,300 - 5,600; Full time

Job summary

Mahaseel Al Bon in Muscat is seeking a Barista Assistant to provide safe, efficient, and friendly service in a full-time, on-site role. You will follow management instructions and company regulations from the operations manual while learning our specialty coffee offerings.

The role emphasizes punctuality, professional appearance, hygiene, accurate cash handling, and delivering prompt service to customers in-store and in cars, while showcasing product knowledge and café ambiance.

Qualifications

• Full-time availability.
• Three-month training period.
• Passion for specialty coffee.
• Willingness to learn.
• Discipline.

Responsibilities

• Set the Standard: Be a role model by adhering to work timings, rules, and regulations, maintaining discipline and professionalism at all times.
• Punctuality Matters: Arrive and leave according to the work schedule, without delay.
• Professional Appearance: Always wear the clean, ironed company uniform, reflecting pride in your role.
• Hygiene First: Maintain impeccable personal and work hygiene throughout your shift.
• Handle Finances Accurately: Count cash and accurately open the sales system each day.
• Warm Welcomes: Greet every customer with a smile and make them feel valued upon arrival.
• Introduce Our Brand: Present Mahaseel Al Bon services and products to customers, answering their questions with expertise.
• Efficient Service: Receive and deliver orders promptly and accurately, both in-store and to customers in their cars.
• Attention to Detail: Carefully take and process customer orders, ensuring nothing is overlooked.
• Accurate Transactions: Register orders and payments in the system, ensuring accuracy and efficiency.
• Craft Quality: Prepare food and drinks following our recipes, maintaining the highest quality.
• Team Spirit: Collaborate with co-workers in a respectful, supportive, and cooperative manner.
• Prepare the Café: Turn on lights and electricity, fill and heat kettles, and ensure coffee service is ready.
• Stock Management: Order necessary supplies from the Stores Department to keep everything running smoothly.
• Calibrate and Quality Check: Regularly calibrate coffee mills and ensure the quality meets our standards.
• Equipment Mastery: Have a strong knowledge of espresso machines, grinders, and other equipment, with the ability to troubleshoot minor issues effortlessly.
• Maintain Cleanliness: Keep the shop, equipment, and dishes spotless, ensuring a pristine environment.
• Provide Seamless Service: Serve customers inside and outside, creating memorable experiences.
• Curate Ambiance: Arrange products, equipment, and furniture to reflect our shop’s elegance and creativity.

Skills

Coffee knowledge

Technical proficiency

Creativity

Customer service

Attention to detail

Time management

Teamwork

Passion for coffee

Adaptability

Communication

Cleanliness & organization

Job description

Mahaseel Al Bon in Muscat is seeking a Barista Assistant to provide safe, efficient, and friendly service in a full-time, on-site role. You will follow management instructions and company regulations from the operations manual while learning our specialty coffee offerings.

The role emphasizes punctuality, professional appearance, hygiene, accurate cash handling, and delivering prompt service to customers in-store and in cars, while showcasing product knowledge and café ambiance.