Yard & Drive Thru Team Member - Te Anau

PlaceMakers Christchurch; Te Anau; On-site; NZD 34,000 - 39,000; Full time

Benefits offered by this job

Staff-buying privileges

Development opportunities

Education Fund

Employee Assistance Programme

Inclusive team culture

Job summary

PlaceMakers Te Anau is seeking a flexible, customer-focused team player to work across departments, serving customers on the trade counter and in the yard and drive-thru. You will support account managers and work with key customers and suppliers in Trad sales support, ensuring cheerful service and accurate information.

This full-time role offers 40 hours per week, Mon-Fri with rostered Saturdays, in Te Anau.

Qualifications

• Proven experience in customer service in a retail sales environment or sales support.
• Manual handling and heavy lifting; physically fit and safety conscious.
• Strong interpersonal skills and ability to build rapport with customers.
• Motivated, proactive, and able to work independently under pressure.
• Computer literacy with Outlook and Word; full training on in-house systems.
• Full New Zealand driver's licence required; forklift licence is an advantage.

Responsibilities

• Greet customers with a cheerful, helpful attitude across the trade counter, yard and drive-thru.
• Answer inquiries by phone, email and walk-in; provide product quotes and pricing.
• Support account managers and work with key customers and suppliers in trad sales.
• Assist with inwards goods, inventory checks, and cycle counting.
• Load/unload vehicles and rotate stock on shelves.

Skills

Customer service

Retail sales

Sales support

Interpersonal skills

Communication

Tools

Outlook

Word

General software

Job description

The Role:

This is varied role working across all our departments in our Te Anau branch. You will be involved in serving customers on the trade counter and in the yard & Drive Thru area. As well as supporting our account managers and working with our key customers and suppliers in Trad sales support.

• Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
• Actioning customer enquiries by phone, email & walk-in customer contact.
• Providing customers with product advice, quotes, and pricing information as well as tailored solutions
• Supporting Inwards goods by accurately checking and receipting product into our systems
• Cycle counting, stocking and Rotating products on shelves
• Loading / Unloading vehicles

This is a full-time permanent role offering 40 hours a week working Monday to Friday with rostered Saturdays. This role is based in our Te Anau branch. This role is offering an hourly rate range of $25-$28 per hour depending on experience.

About You

To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic. The ideal candidate will need to be flexible as this role will see you working across a few departments in one day.

• Proven experience in a customer service in a retail sales environment or sales support experience
• There will be manual handling, and some heavy lifting required so you’ll need to be physically fit and have solid health and safety values
• Strong interpersonal skills and ability to build rapport to support our valued customers
• A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
• Computer literacy is important, confident user of Outlook, word & general computer software, however, full training will be given on our in-house computer systems.
• A Full New Zealand drivers’ licence is essential, and a forklift licence an advantage.

Our Benefits

• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme
• Joining an inclusive and diverse team and company

General Information

Job Type
Permanent

Category
Customer Service

Business
PlaceMakers

Location
Southland

Job Reference
44528

Posted Date
13-Nov-2026

Closing Date
11-Dec-2026

Join Us:

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.