Workshop Manager

Tourism Holdings Limited; Christchurch; On-site; NZD 85,000 - 105,000; Full time

Job summary

A leading RV company in Christchurch is seeking a Workshop Manager to oversee a skilled team, ensuring quality and reliability of their fleet. The role involves managing workshop operations, vehicle repairs, and compliance, promoting a culture of safety and teamwork. Strong automotive expertise and leadership skills are essential. Competitive perks include hands-on experiences and adventure opportunities.

Benefits

Adventure opportunities

Team development programs

Qualifications

• 3+ years' experience in automotive workshop management or similar.
• Strong technical knowledge of vehicle systems, servicing, and repairs.
• Proven ability to manage costs, resources, and team performance.

Responsibilities

• Lead day-to-day operations of the mechanical workshop.
• Manage and motivate a team of 10-30 crew members.
• Oversee vehicle repairs, servicing, and refurbishments.

Skills

Mechanical expertise

Leadership

Communication

Organizational skills

Education

Level 4 Automotive Qualification

Job description

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For over 30 years, Tourism Holdings Limited (thl) has been crafting unforgettable journeys while delivering sustainable value to our shareholders. We're driven by a deep passion for travel, a commitment to our planet, and a genuine care for our customers and crew.

As a truly global business and a leader in the RV industry, we combine cutting-edge technology, deep industry expertise, and a future-focused mindset to keep growing and evolving. Like our adventure-loving customers, we’re always on the move—our next destination is already mapped out, and we’re ready to roll.

Proudly headquartered in Aotearoa New Zealand, thl is the world’s largest campervan operator, with thriving operations across New Zealand, Australia, the United States, and the United Kingdom. Our diverse fleet includes trusted brands like Maui, Britz, Apollo, Mighty, Cheapa Campa, Hippie, El Monte RV, Road Bear, and Just Go.

Beyond campervans, we’re also home to some of New Zealand’s most iconic tourism experiences, including Kiwi Experience, the magical Waitomo Glowworm Caves, and the thrilling Legendary Black Water Rafting.

At thl, we don’t just help people travel—we help them discover, connect, and create memories that last a lifetime.

About the Role:

As our Workshop Manager, you’ll be the driving force behind the quality and reliability of our fleet—leading a skilled and passionate crew to ensure every vehicle is meticulously serviced, immaculately presented, and adventure-ready. From overseeing complex mechanical repairs and large-scale rebranding projects to navigating seasonal peaks and mentoring your team, you’ll be at the helm of operations that directly shape the guest experience. Your leadership will ensure that every campervan leaving the yard meets the highest safety standards and delivers the kind of unforgettable journey that thl is known for.

And yes, the perks are real: want to take an RV out for your own roadie? We’ll hand you the keys. Fancy caving and abseiling at Waitomo? We’ll gear you up. At thl, adventure isn’t just for our customers—it’s for our crew too.

We’re looking for someone who’s:

• A hands-on leader with deep mechanical expertise and a passion for quality, safety and team development
• Organised, proactive, and confident managing workshop operations, budgets, and seasonal demands
• A clear communicator who thrives in fast-paced environments and knows how to motivate a diverse crew to deliver their best.

Key Responsibilities:

As Workshop Manager, you’ll lead the day-to-day operations of our mechanical workshop, ensuring fleet quality, safety, and compliance. You’ll:

• Manage and motivate a team of 10-30 crew members
• Oversee vehicle repairs, servicing, rebrands, and refurbishments to trade-quality standards
• Ensure all vehicles meet COF and manufacturer specifications before hitting the road
• Maintain workshop tools, equipment, and inventory to support efficient operations
• Drive labour and cost management within budget, contributing to monthly and annual reporting
• Lead recruitment, onboarding, and training of workshop crew
• Champion health and safety standards and ensure compliance with leglisation
• Collaborate with branch leadership and act as manager-on-duty across departments when required
• Monitor performance metrics and quality control checks to maintain brand standards
• Communicate clearly with managers and crew, sharing accurate data and operational updates
• Foster a culture of teamwork, accountability, and continuous improvement

Key Criteria:

To thrive in this role, you’ll bring:

• Level 4 Automotive Qualification
• 3+ years’ experience in automotive workshop management or similar
• Strong technical knowledge of vehicle systems, servicing, and repairs
• Proven ability to manage costs, resources, and team performance
• Experience with warranties, compliance, and mechanical issue resolution
• Excellent planning, organisation, and communication skills
• A collaborative leadership style with a focus on coaching and development
• High attention to detail and confidence using digital systems (including Excel and Microsoft Office)
• A passion for quality, customer safety, and delivering unforgettable experiences

Why thl?

We’re proud to be an inclusive employer that celebrates diversity in all its forms. Whether you’re a seasoned manager or someone ready to take the next big step, we welcome applications from people of all backgrounds, identities, and experiences. We believe great leadership comes in many styles—and we’re excited to see yours.

Apply Now!

Ready to turn your passion for travel into a career full of adventure? Apply now and let’s hit the road. Apply now and let’s take this journey together.

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