Workforce Planning Coordinator - Ōtautahi Christchurch

Citycare Property; Christchurch; On-site; NZD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Workforce Planning Coordinator to enhance their building maintenance operations in Christchurch. In this pivotal role, you will oversee maintenance activities, ensuring seamless operations while fostering a customer-focused environment. The company champions quality and efficiency, offering a lively work culture with opportunities for personal and professional growth. Join a close-knit team that values integrity, collaboration, and a proactive approach to service delivery. This is your chance to make a significant impact in a role that supports community well-being and sustainable practices.

Benefits

Social club

Fun outings

Employee networks

Qualifications

• High degree of accuracy and attention to detail is essential.
• Proactive and self-motivated to support and improve contract efficiency.

Responsibilities

• Manage delivery of maintenance activities and responsive work.
• Coordinate multi-trade work orders and oversee job KPIs.

Skills

Organizational Skills

Attention to Detail

Customer Focus

Proactive Approach

Teamwork

Education

Experience in a similar role

Job description

Monday, 21 April 2025

Citycare Property, a proudly New Zealand-owned company, is on the lookout for a dynamic Workforce Planning Coordinator to join our team in Ōtautahi Christchurch due to an internal promotion.

In this exciting role, you will manage the delivery of maintenance activities and handle responsive work, ensuring our building maintenance team operates seamlessly. If you are an organised professional and thrive in a fast-paced environment, we want to hear from you! Embrace the challenge and grow with us and become a key player in a company that champions quality and efficiency.

Key Responsibilities

• Requesting and processing work order requests.
• Coordinating multi-trade work orders and scheduling appointments with clients and tenants.
• Overseeing job KPI’s to ensure timely delivery.
• Ensuring job data accuracy for compliance and claims.
• Supporting policy implementation and process improvements, while promoting a customer-focused, safe work environment.
• Liaise with sub-contractors and clients as necessary, including sound knowledge of their systems.

What You’ll Bring to the Table | Ngā Mea ka Mauria e Koe ki te Rūnanga

• Experience in a similar role preferred
• High degree of accuracy, timeliness & attention to detail is essential
• Proactive and self-motivated – looking to do things to support and improve contract efficiency and performance
• High level of professional and personal integrity with the ability to get on well with other people - ability to work autonomously and as part of a team
• Results focused with a proven ability to prioritise tasks
• Strong Customer Focus
• Gain access to support and mentoring will enable you to develop and excel in your role.
• Part of a high-performing team environment within a close team, where people have your back and enjoy socialising with one another.
• A lively work environment, including a social club, fun outings, and employee networks.

Citycare Property is a proudly Kiwi-owned, values-driven organisation focused on building, maintaining, and renewing Aotearoa's social infrastructure. We partner with local and central government to care for the spaces where communities connect, thrive, and access essential services. Our purpose is to Enhance the Wellbeing of our Communities by championing sustainability across social, environmental, cultural, and economic dimensions, while prioritising local people and businesses.

We are committed to diversity, equity, inclusion, and belonging, and welcome applicants from all backgrounds. We are proud members of Pride Pledge and Diversity Works , honour Te Tiriti o Waitangi, and actively grow Te Ao Māori knowledge within our teams. If you are invited to an interview, please let us know if you have any preferences or requirements that will support you to perform at your best. All applicants must have a current right to work in New Zealand, pass a medical assessment and drug and alcohol test, and provide two references.

Discover why our people love working with us here

Apply Now: We will be reviewing applications as we receive them, so please don’t hesitate to apply now.