Weighbridge and Customer Assistant

Waste Management NZ Limited; Whakatāne; On-site; NZD 30,000 - 36,000; Full time

Job summary

WM NZ Limited in Whakatāne is seeking a Weighbridge & Customer Service Assistant for casual, ad hoc hours. You will process weighbridge transactions, assist customers, and provide administrative support to keep daily operations running smoothly.

You should be motivated, with strong customer service, good numeracy, and computer literacy. The role suits someone seeking flexible work and the chance to stay active in the workforce.

Qualifications

• Strong customer service and communication skills.
• Good computer literacy and attention to detail.
• Confident with numbers and data entry.
• Ability to work independently and as part of a team.

Responsibilities

• Process weighbridge transactions accurately and ensure correct pricing and recording.
• Assist customers and respond to inquiries to maintain high service levels.
• Provide administrative support to keep daily site operations running smoothly.
• Keep weighbridge, reception and office areas clean and professional.
• Adhere to all Health, Safety, Environmental, and Quality (HSEQ) requirements.

Skills

Customer service

Communication

Numeracy

Data entry

Tools

MS Office

Job description

WM NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We're committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.

Job Description

About the role

This is a casual role that offers flexible, ad hoc hours and would suit someone looking for occasional work rather than a full-time commitment. It may be particularly appealing to a semi-retired individual seeking to remain active in the workforce, or a student with flexible availability who is looking to gain experience and earn additional income.

In this role, you will be responsible for processing weighbridge transactions, assisting customers, and providing administrative support to ensure smooth daily operations.

• Process inbound materials to site,ensuring correct pricing, payment and transaction recording through weighbridge and gate-rate systems.
• Direct site traffic safely and efficiently.
• Deliver excellent customer service and respond to customer enquiries.
• Keep the weighbridge, reception, and office areas clean, tidy, and professional.
• Adhere to all Health, Safety, Environmental, and Quality (HSEQ) requirements.

Qualifications

About You

We are looking for a motivated and customer-focused Weighbridge & Customer Service Assistant to join our team. You will have -

• Strong customer service and communication skills.
• Good computer literacy and attention to detail.
• Confident with numbers and data entry.
• Able to work independently and as part of a team.

Additional Information

WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa, residency or NZ citizenship.

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