Water Revenue Assistant - Billing & Data (Fixed-Term)

Waipa District Council

Te Awamutu

On-site

NZD 52,000 - 66,000

Full time

11 days ago

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Job summary

Waipa District Council in the Waikato region seeks a Water Revenue Assistant (Accounts Receivable) on a fixed-term basis through to 2026. You will be the first point of contact for water billing inquiries and ensure accuracy from meter reads to customer invoices.

The role requires attention to detail, numerical accuracy and strong customer service. Training will be provided and you’ll work with the Revenue Team to support transitions for Waikato Waters Ltd while delivering quality service and

Qualifications

Experience in accounts, revenue or administration roles.
Good numerical accuracy and data handling skills.
Ability to handle customer inquiries professionally and build relationships with internal/external stakeholders.
Comfortable with repetitive processes, tight deadlines and using computer systems.

Responsibilities

First point of contact for water meter billing enquiries and ensure accurate processes from reads to invoices.
Maintain customer and property information and administer meter reading processes.
Assist with Direct Debits, receipting and following up outstanding queries.
Collaborate with Water Services, contractors and stakeholders to resolve issues.
Contribute to Revenue Team projects and software testing as required.