Warehouse and Customer Service Coordinator

Macnaught Pty Ltd; Manurewa; On-site; NZD 60,000 - 75,000; Full time

Job summary

Macnaught Pty Ltd is seeking a Warehouse and Customer Service Coordinator to oversee all warehouse activities and ensure top-notch customer service in Wiri, Auckland. This full-time role requires 5 years of relevant experience and proficiency in inventory management systems. Join a leading manufacturer and distributor with over 75 years of commitment to quality and innovation.

Qualifications

• Minimum 5 years of experience in a warehouse or customer service role.
• Proficient in using warehouse management and inventory control software.
• Forklift licence and experience operating warehouse equipment are essential.

Responsibilities

• Coordinate all warehouse activities including receiving, storing, and dispatching goods.
• Manage inventory levels and ensure accurate stock records.
• Provide high-quality customer service and resolve enquiries.

Skills

Organizational Skills

Communication

Problem-Solving

Tools

Warehouse Management Systems

Inventory Control Software

Job description

Warehouse and Customer Service Coordinator

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Macnaught Pty Ltd is seeking an experienced Warehouse and Customer Service Coordinator to join our team in Wiri, Auckland. This is a full-time position that will play a crucial role in ensuring the smooth running of our warehouse operations and delivering exceptional customer service.

What you'll be doing

Coordinate and oversee all warehouse activities, including receiving, storing, picking, and dispatching of goods

Manage inventory levels and ensure accurate stock records are maintained

Process customer orders in a timely and efficient manner

Provide high-quality customer service, responding to enquiries and resolving any issues or complaints

Liaise with internal teams, such as sales and logistics, to ensure customer expectations are met

Implement process improvements and identify opportunities to enhance warehouse operations

Ensure compliance with all health and safety regulations and company policies

What we're looking for

Minimum 5 years of experience in a similar warehouse or customer service role

Strong organisational and time management skills with the ability to multitask effectively

Excellent communication and interpersonal skills, with a customer-centric approach

Proficient in using warehouse management systems and inventory control software

Team player with the ability to work with others as well as unsupervised

Good problem-solving and decision-making skills

Forklift licence and experience in operating warehouse equipment a must

About us

Macnaught Pty Ltd is a leading manufacturer and distributor of high-quality industrial and automotive products. With over 75 years of experience, we are known for our commitment to innovation, quality, and customer satisfaction. Join our team and be part of a dynamic and growing organisation.

Apply now for this exciting opportunity!

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Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a customer service coordinator? Do you have experience with inventory management? What's your expected annual base salary? Do you have a current New Zealand driver's licence? Do you have experience operating a forklift? Do you have experience working with logistics, freight & delivery services?

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