Visual Merchandising & Guest Experience Specialist

lululemon; Wellington; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus

Paid time off

Employee discounts

Fitness/yoga classes

Development programs

Job summary

lululemon is seeking a Visual Merchandising Specialist to bring world‑class product education and authentic community storytelling to life on the sales floor.

You will implement VM strategies, style merchandise, and ensure store presentation aligns with brand standards while supporting guest experience and sales goals. The role emphasizes collaboration with leadership and adaptability to seasonal campaigns.

Qualifications

• 1 year of retail or sales experience.
• High school diploma or above; training or degree in design or a related field is a plus.
• Strong eye for color theory, visual display, and styling techniques.

Responsibilities

• Execute VM plan and ensure brand standards are reflected on the floor.
• Present products with compelling displays and mannequin styling.
• Educate guests about product benefits and storytelling to enhance experience.
• Collaborate with store leadership to implement campaigns and seasonal changes.
• Deliver a world-class guest experience through proactive engagement and seamless service.

Skills

Retail experience

Visual merchandising

Customer service

Teamwork

Education

High school diploma

Design training/degree

Job description

lululemon is seeking a Visual Merchandising Specialist to bring world‑class product education and authentic community storytelling to life on the sales floor.

You will implement VM strategies, style merchandise, and ensure store presentation aligns with brand standards while supporting guest experience and sales goals. The role emphasizes collaboration with leadership and adaptability to seasonal campaigns.