Undergraduate Student Advisor

University of Otago; Dunedin; On-site; NZD 70,000 - 75,000; Full time

Job summary

University of Otago in Dunedin invites applications for a Student Advisor within the Academic Division's Student Development team. You will provide undergraduate students with high quality information, guidance on courses, and support to help them achieve academic and career goals.

The role involves cross-campus collaboration, inclusive service delivery, and signposting to Career Development Centre and other support services; candidates should have advisory experience and strong MS Office skills.

Qualifications

• Previous advisory experience.
• A passion for customer service and delivering exceptional service to students.
• Experience providing student administration or related services in a tertiary education organisation.
• Exposure to work in a busy or complex environment.
• A clear understanding of pastoral care and extracurricular services offered at Otago.
• Strong Microsoft Office and PC skills (eVision a plus).

Responsibilities

• Providing holistic, student-centric advice to help students meet their goals and aspirations while at the University of Otago.
• Providing accurate course advice and guidance that complies with all regulations.
• Helping students with information regarding the opportunities and support available such as: Career Development Centre, Disability Information and Support, International Student Support Pacfic Island Centre; Te Huka MĀtauraka etc.
• Working closely with teams across Student Experience, Academic Division, Academic staff, and the wider university to provide early stage targeted advice and assistance to a variety of students.

Skills

Advisory experience

Customer service

Student administration

Microsoft Office

eVision

Tools

eVision

Job description

University of Otago in Dunedin invites applications for a Student Advisor within the Academic Division's Student Development team. You will provide undergraduate students with high quality information, guidance on courses, and support to help them achieve academic and career goals.

The role involves cross-campus collaboration, inclusive service delivery, and signposting to Career Development Centre and other support services; candidates should have advisory experience and strong MS Office skills.