Transport Services Coordinator

Northland Regional Council; Whangarei Heads; On-site; NZD 60,000 - 75,000; Full time

Job summary

A regional council in New Zealand is seeking a Transport Services Coordinator to ensure smooth public transport operations. The ideal candidate will have 2+ years in administration, exceptional organizational and communication skills, and a Full New Zealand Driver’s License. The role offers flexible work arrangements and values cultural awareness and well-being in the workplace.

Benefits

Flexible work arrangements

Supportive team environment

Qualifications

• 2+ years’ experience in a similar administrative role.
• Strong skills in documentation and reporting.
• Full New Zealand Driver’s License.

Responsibilities

• Ensure smooth operation of public transport services.
• Provide administrative support to the transport team.
• Manage internal and external correspondence.

Skills

Organisational skills

Communication skills

Microsoft Word proficiency

Microsoft Excel proficiency

Written communication

Digital literacy

Tools

Microsoft Outlook

Social media platforms

Job description

Job Type: Permanent - Full Time
Location: Whangārei
Job Category: Administration and Business Support

Northland Regional Council’s role is to care for and protect Te Taitokerau Northland's environment and communities. Does that resonate with you?

Ko te aha ā mātou mahi? / What work do we do?

We work together with tangata whenua and communities to care for the incredible environment and many communities in our rohe, matching our skills and resources with the visions and aspirations of our people. We work to protect and restore healthy waters and our native taonga, through meaningful partnerships with tangata whenua and communities, and to build more resilient and adaptable communities in a changing climate. Here at Te Kaunihera ā rohe o Te Taitokerau | NRC, your mahi makes a real difference to our communities.

Toitū te whenua, toitū te moana, toitū te tangata. If the land is well, if the sea is well, the people will thrive.

Te āheinga / The opportunity

As Transport Services Coordinator, you’ll be at the heart of a passionate team, ensuring the smooth and efficient operation of public transport services across the region. You’ll provide essential administration support to the transport team through accurate data entry, purchase order management, meeting scheduling, and process documentation. Your work will extend to the CityLink and BusLink programmes, where you’ll help keep services running seamlessly. Behind the scenes, you’ll manage resources and supplies, keeping the Rose Street terminal well-stocked and organised. Your coordination skills will shine during public transport events, where you may be called upon to assist or represent the team.

Communication is key in this role, you’ll be responsible for managing internal and external correspondence, responding to customer enquiries with professionalism and care. You will support our Total Mobility programme, supporting client onboarding, auditing, and correspondence, while representing NRC at disability-related events and ensuring health and safety standards are upheld.

He Kōrero Mōu / About You

We are looking for someone with exceptional organisational skills, who thrives on supporting a team and contributing to a customer-first culture. You will have strong administration skills and 2 + years’ experience in a similar role. In addition, you will bring the following:

• Experience and proficiency in use of Microsoft applications especially Word, Excel and Outlook, and the ability to learn other software tools. Confident in the use of social media platforms, and digitally literate with a strong ability to adapt to new technologies.
• Strong skills in documentation, reporting, and workflow process development.
• Excellent oral and written communication skills.
• Demonstrates cultural awareness and empathy in all interactions.
• Demonstrates awareness of and respect for Māori culture and tikanga.
• Full New Zealand Driver’s License.

Ko te aha ngā painga o te mahi kei konei? / What are the benefits of working here?

Just as you care about your community and environment, NRC cares about you and your wellbeing. Our organisation celebrates collective efforts and achievements and recognises every individual for their contributions and dedication to their mahi.

We understand the importance of flexibility, so we’re committed to alternative working arrangements for our staff. We offer a range of flexible work arrangements to suit our people’s varied lifestyles, commitments and cultural needs.

Tono mai / Apply

The mahi we do really makes a difference, so if you are motivated to help nurture our region’s taiao, we are keen to learn more about you. Want to have a kōrero with us first, or just need more information? If so, contact our Transport Manager, Chris Powell ([e-mail]). To view the job description, visit our careers site where the following link will work: JD: Transport Services Coordinator.

Applications close on 12 October 2025. We review applications as they are received. Apply online now, as the close date may change. Please note that we do not accept email applications.

Applicants for this position should have NZ residency/citizenship, or a valid NZ work visa.