Transport Dispatcher

The Wonderful Company; Auckland; On-site; NZD 70,000 - 85,000; Full time

Job summary

A leading shipping company based in Auckland is seeking a seasoned Transport Dispatcher to coordinate and optimize transport activities. The ideal candidate will have at least 3 years of experience in transport dispatch and excellent communication skills. Responsibilities include leading scheduling, ensuring safety compliance, and monitoring dispatch records. Attractive benefits and professional development opportunities are offered.

Benefits

Competitive benefits package

Opportunity for development

Community service projects

Qualifications

• Minimum of three years of experience in transport dispatch or related operational role.
• Strong planning, problem-solving, and multitasking skills.
• Excellent communication skills with ability to converse with drivers and customers.

Responsibilities

• Lead planning and coordination of transport activities for containers across New Zealand.
• Optimize fleet utilization to achieve efficiency and cost targets.
• Ensure compliance with health, safety, and environmental requirements.

Skills

Planning

Problem-solving

Multitasking

Communication

Job description

Overview

Are you a seasoned Transport Dispatcher with a strong operational focus? Do you thrive in fast-paced environments where innovation and strategic thinking are key?

Neptune Pacific Direct Line (NPDL) is the leading shipping company connecting Asia, Australia and NZ to the Pacific. We are experiencing a period of significant growth, building capacity and capability across our network. We operate 11 containerships, moving +240k TEU across various ports in 16 countries, in partnership with Maersk, CMA/ANL and PIL. NPDL is part of The Wonderful Company headquartered in the USA (including Fiji Water).

JVT, a proud member of the NPDL family, specialises in delivering reliable, efficient transport solutions across the Pacific. With a strong reputation for handling a diverse range of cargo, including containerised goods and bulk freight JVT is dedicated to supporting the seamless flow of goods for NPDL’s customers.

Responsibilities

• Lead the planning, scheduling, and coordination of transport activities for both full and empty containers across New Zealand.
• Optimize fleet utilisation to achieve efficiency, service, and cost targets.
• Schedule and allocate work, with the flexibility to adapt plans as situations change.
• Work closely with drivers, customers, depots, shipping lines, and ports to maintain smooth operations.
• Support yard and transport operations, including safe loading/unloading when needed.
• Monitor container hire periods, detention, and demurrage to reduce unnecessary costs.
• Maintain accurate dispatch records and proactive communication with all stakeholders.
• Ensure compliance with health, safety, and environmental requirements.

Qualifications

• Minimum of three years of experience in transport dispatch, logistics, or related operational role.
• Strong planning, problem-solving, and multitasking skills.
• Excellent communication – ability to converse with drivers, customers, and internal teams.
• Focus on safety, compliance, and professionalism at all times.
• Flexibility to work rostered/on-call hours to support 24/7 operations.
• Positive, can-do attitude with the ability to support other operational areas when required.

Additional Information

• Competitive benefits package (salary plus bonus)
• Opportunity for development and internal mobility
• Wonderful Giving - allows you to donate company money to causes of your choice
• Wonderful Neighbour - spend a day in the community helping with various service projects
• Company focused on wellness and health

At NPDL, we’re not just about moving cargo—we’re about moving the industry forward. Join us and be part of a team that’s shaping the future of shipping. If you are a highly motivated and experienced Transport Dispatcher looking for your next challenge, we would love to hear from you!

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