Transport Delivery Advisor x2

Ministry of Education New Zealand; Auckland; Hybrid; NZD 85,000 - 95,000; Full time

Job summary

A government education agency in New Zealand seeks a motivated individual to manage school transport services. You will oversee transport routes and ensure compliance while engaging with diverse stakeholders. The ideal candidate has strong communication skills, a keen interest in problem-solving, and a commitment to equity, especially for Māori. This role offers a competitive salary and the ability to make a positive impact on education outcomes.

Benefits

KiwiSaver contributions

Qualifications

• Ability to resolve conflict effectively.
• Capability to adapt to new systems and information.
• Understanding of Te Tiriti o waitangi principles.

Responsibilities

• Manage and review school transport routes.
• Assess student eligibility for transport assistance.
• Monitor contract compliance with transport providers.

Skills

Strong communication skills

Confidence using data

Attention to detail

Tools

Mapping systems

Contract management systems

Job description

Overview

Date advertised: 9 Oct 2025

Job Type: Permanent

Location: Auckland, NZ; Dunedin, NZ

Help shape the future of Education. We work to shape an education system that delivers equitable and excellent outcomes. Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

About this role | Mō tēnei tūranga We’re looking to fill two permanent, full-time positions within our School Transport Group. While our preferred locations are Otago/Southland and Auckland, we welcome applications from across the motu. In this role, you’ll contribute to the delivery of safe, reliable, and efficient school transport services for communities across Aotearoa. You’ll work both regionally and nationally, managing transport routes, assessing student eligibility, ensuring contract compliance, and leading route reviews to improve service delivery. This is a highly collaborative role, involving regular engagement with schools, transport providers, communities, and internal Ministry teams. You’ll be part of a team that values partnership, continuous improvement, and equity in access to education.

Key Responsibilities

• Managing and reviewing school transport routes to ensure they meet policy and operational requirements
• Assessing student eligibility for transport assistance in line with Ministry guidelines
• Monitoring and supporting contract compliance with transport providers
• Leading route reviews and contributing to service improvements
• Building and maintaining strong relationships with schools, communities, and stakeholders
• Collaborating with internal teams to align transport services with broader education outcomes

About you | Mōhou ake

We’re looking for someone who is naturally curious, quick to learn, and confident navigating technology. You don’t need extensive experience; what matters most is your ability to think critically, follow processes, and adapt to new systems and information. If you enjoy solving problems, learning on the go, and working in a structured environment, we’d love to hear from you. You will bring:

• Strong communication skills and the ability to resolve conflict effectively
• Confidence using data and insights to inform decisions
• Familiarity with, or the ability to quickly learn, mapping and contract management systems
• A high level of accuracy and attention to detail, with the ability to work independently and collaborate in a fast-paced environment
• Knowledge of, or a willingness to develop understanding in, public transport design, stakeholder engagement, and contract management
• An understanding of Te Tiriti o waitangi principles and a commitment to equity for Māori
• The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct

Salary

Salary range: $85,225 - $94,148 per annum + 3% KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.

About our group and team | Mātau rōpū ake

At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau. School Transport sits within Te Pae Aronui | Operations and Integration - Te Tāhuhu o te Mātauranga | Ministry of Education. School Transport is the second largest procurer of public transport services in the country and spends around $255m each year assisting over 100,000 ākonga to school each day.

As a group, we work collaboratively, react positively to challenges and pride ourselves on innovative school transport solutions. We are proud of our mahi and the culture of our teams. We appreciate and support each other and develop strong relationships that underpin our ability to deliver good work.

Are you ready to make a difference? | Kua rite koe mō tēnei mahi?

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply’ button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

For further information, please contact Michael Harrison, Team Manager - Regional Transport at [e-mail].

Applications close Midnight – Sunday 26 October 2025.

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.