Transformation Design & Delivery - Associate Director | Change Management

PwC New Zealand; Auckland; On-site; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Discretionary bonus

Wellbeing allowance

Sonder/EAP/Headspace

15 days sick leave

Group health insurance

Flexible working

Paid parental leave

Recognition days

Job summary

PwC New Zealand in Auckland seeks an Associate Director to lead transformation change across complex programmes. You will partner with executives to set direction, strengthen sponsorship, and build organisational readiness for adoption of new ways of working.

You will drive change strategies, deliver stakeholder engagement, and coach high-performing teams to achieve sustainable benefits for clients and communities.

Qualifications

• Experience leading organisational change across complex, multi-stream programmes in consultancy or professional services.
• Ability to engage executives and senior sponsors, align leadership, and drive sponsorship.
• Proven track record in building readiness, adoption, and measurable benefits.

Responsibilities

• Lead development and delivery of change strategies for transformation programmes.
• Grow change management capability through coaching and thought leadership.
• Manage stakeholder strategies, communications, learning and transition activities.
• Integrate change delivery with programme governance and delivery plans.

Skills

Change management

Stakeholder engagement

Leadership

Executive advisory

Program governance

Coaching

Team development

Business development

Change strategy

Job description

At PwC, our purpose is clear: to build trust in society and solve important problems.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

Join PwC’s Transformation Design & Delivery (TDD) team in Auckland and lead some of Aotearoa’s most complex and high-impact transformation programmes.

At Associate Director level, you’ll partner with executives and senior leaders to set the direction for change, strengthen sponsorship and leadership alignment, and build organisational readiness across complex transformation programmes.

You’ll lead the development and delivery of change strategies that engage stakeholders, build capability, support transition and embed new ways of working. You’ll also grow our change management offering, coach senior clients and develop high-performing change teams that deliver lasting adoption and measurable outcomes.

Make a substantial impact in the following areas:

• Change Strategy and Leadership: Shape and lead change strategies that align people, programme objectives and business outcomes across complex transformations.
• Executive Advisory and Sponsorship: Act as a trusted advisor to executives and senior stakeholders, strengthening sponsorship, leadership alignment and decision-making while constructively navigating resistance and competing priorities.
• Organisational Readiness and Adoption: Lead change impact and readiness assessments, stakeholder strategies, communications, learning and transition activities to drive adoption, embed new ways of working and realise sustainable benefits.
• Change Delivery and Integration: Integrate change management with programme governance and delivery plans, establish meaningful adoption measures, manage interdependencies, and adapt interventions using insight, feedback and data.
• Practice and Market Leadership: Grow trusted client relationships, identify and shape opportunities, lead proposals and engagements, and strengthen our change management capability through methodologies, thought leadership, coaching and team development.
• 10+ years’ experience leading organisational change across complex, multi-stream transformation programmes within a consulting or professional services environment, with evidence of improved adoption, capability and business outcomes. This includes leading client engagements, developing change practitioners and building collaborative, high-performing teams.
• Deep expertise in structured change management approaches, with the judgement to tailor methods and tools to different organisational contexts. Relevant change management accreditation is advantageous.
• Executive-level influencing and facilitation skills, with experience coaching sponsors, aligning leadership teams and navigating resistance, ambiguity and competing stakeholder priorities.
• Experience designing and delivering change impact, readiness, stakeholder engagement, communications, learning and adoption strategies across organisational and technology-enabled transformations.
• Strong commercial acumen and market credibility, with experience identifying opportunities, shaping change-focused solutions and supporting or leading business development activities.
• Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
• Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
• Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
• Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
• Flexibility - Flexible working; supportive coaching culture
• Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
• Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.