Trainee – Patient Services - Auckland

Awanui Group; Auckland; On-site; NZD 40,000 - 65,000; Part time

Job summary

Join a forward-thinking organization dedicated to providing exceptional patient services. As a Trainee in the Patient Services Department, you will engage in vital tasks such as blood collection and specimen handling, ensuring quality care for patients from diverse backgrounds. This casual position offers flexible hours within a supportive and innovative team environment. With opportunities for professional growth through in-house training, you will enhance your skills and advance your career in a highly automated laboratory setting. If you are passionate about healthcare and committed to quality service, this role is perfect for you.

Benefits

In-house Learning & Development

Flexible Hours

Supportive Team Environment

Qualifications

• Positive attitude with cultural sensitivity.
• Compassionate and high-quality patient care.

Responsibilities

• Blood collection and handling of specimens.
• Providing professional customer service to patients.

Skills

Customer Service Skills

Attention to Detail

Compassion

Computer Skills

Education

Registration with Medical Science Council

Annual Practising Certificate

Job description

Trainee – Patient Services

Casual

Auckland

Who we are | Ko wai mātou:

Awanui Labs is part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. We operate 25 laboratories, 150 collection centres, and employ over 2,200 staff across Aotearoa. Our team of pathologists, scientists, technicians, phlebotomists, couriers, and support staff deliver world-class services, analyzing over 7 million patient results annually.

Our Patient Services Department handles the collection of blood and other specimens (e.g., human blood, faeces, urine, tissue) from patients in the community and hospital, which are then processed in our state-of-the-art laboratories.

About the role | Mō te tūranga:

We are seeking a dedicated and enthusiastic Trainee for our Patient Services Department. This casual position offers flexible hours that may vary weekly.

Responsibilities include:

• Blood collection and handling of contained specimens, such as blood, faeces, and tissue, including preparing specimens for transportation.
• Providing professional customer service and acting as a liaison between healthcare professionals, patients, and the laboratory.

About you | He kōrero mōu

- A positive, friendly attitude with cultural and social sensitivity.
- Compassion and a genuine desire to provide high-quality care to patients of all ages and backgrounds.
- Excellent customer service skills, including good personal presentation.
- Strong attention to detail and ability to follow procedures accurately, even under pressure.
- Respect for patient confidentiality in all matters.
- Good computer skills.
- Registration with the Medical Science Council and an Annual Practising Certificate as a Medical Laboratory Pre-Analytical Technician in Patient Services is desirable but not essential.
- Eligibility to work in NZ.

What’s in it for you | He aha mōu:

Join a friendly, high-performing, and innovative team. Our highly automated and advanced laboratory provides outstanding services to patients and healthcare professionals. Benefit from our in-house Learning & Development team to enhance your skills, ensure professional growth, and advance your career.

If you are passionate, committed to quality, and eager to be part of a supportive team, please click 'Apply now'.

Application closes 8 June 2025.