Traffic Incident Responder

Fulton Hogan Limited; Wellington; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

KiwiSaver contributions

Parental leave top-up

Training and career progression

Retail discounts

Job summary

Fulton Hogan Limited is seeking a Traffic Incident Responder in Wellington to keep road users moving safely during incidents on the State Highway network. You’ll work with the Wellington Transport Alliance and emergency services to respond to crashes, weather events and other incidents.

Role involves shift work, on-call after hours, and a focus on rapid assessment, traffic control at scenes and incident debriefs to improve response.

Qualifications

• STMS experience on high risk, high speed road environments preferred.
• Class 1 & 2 Full driver’s licence.
• Strong initiative and a proactive mindset in a dynamic roading network.
• Professional presentation and ability to communicate with clients and the public.
• First aid certificate.
• Traffic management experience.
• Experience in incident response or emergency management advantageous but not essential.

Responsibilities

• Undertaking reactive and programmed works and associated activities.
• Responding to incidents in a timely manner, providing support and assistance.
• Providing traffic management response at incident scenes.
• Coordination and management of incidents as required.
• Participating in incident debriefs to continually improve the team's response.
• Completing reports as necessary and supporting the Team Leader to ensure reporting is accurate and consistent.
• Ensuring plant and equipment is in good order and ready for immediate mobilisation.
• Identifying and planning any training requirements with the Manager.
• Ensuring the safety of our team, emergency services and the public with the delivery of temporary traffic management.
• Identifying hazards to crewmates, contractors, visitors or public and react to ensure their safety.
• Risk Management.
• General road maintenance duties when not responding to incidents

Skills

STMS experience

Driver's licence

First aid

Traffic management

Incident response

Risk assessment

Communication

Leadership

Autonomy

Job description

Mō te tūranga | About the role

We’re looking for a Traffic Incident Responder to join our Wellington Transport Alliance (WTA) Team in Wellington. You’ll ensure that the WTA keeps road users moving safely through the Wellington State Highway Network in the event of an incident. This role manages minor incidents and supports emergency services in serious incidents.

The Traffic Incident Responder is responsible for ensuring that the WTA keeps road users moving safely through the Wellington Regional State Highway Network in the event of an incident. Incidents range from significant crashes, adverse weather, asset damage and adverse or illegal behaviour. This role manages minor incidents and supports emergency services in serious incidents.

Effective collaboration with the Wellington Transport Operations Centre (WTOC) and emergency services is imperative for the success of this role. Reactive in nature, incident response requires responders to act quickly to assess a situation and implement the appropriate emergency controls in an efficient and timely manner.

This role will require the successful candidate to undertake shift work and be rostered on-call after hours (including weekends and public holidays, when required)

Hours of work are Monday-Friday 5am – 1.30pm, and Monday-Friday 1.30pm-10pm with rotating Saturday

Ngā kawenga matua | Key responsibilities

• Undertaking reactive and programmed works and associated activities
• Responding to incidents in a timely manner, providing support and assistance
• Providing traffic management response at incident scenes
• Coordination and management of incidents as required
• Participating in incident debriefs with appropriate personnel to continually improve the team's response to incidents
• Completing reports as necessary and supporting the Team Leader to ensure reporting is accurate and consistent
• Ensuring plant and equipment is in good order and ready for immediate mobilisation.
• Identifying and planning any training requirements with the Manager
• Ensuring the safety of our team, emergency services and the public with the delivery of temporary traffic management
• Identifying hazards to crewmates, contractors, visitors or public and react to ensure their safety
• Risk Management
• General road maintenance duties when not responding to incidents

Kei te kimi mātou i tētahi e whai ana i ēnei pūkenga | We’re looking for someone with

• STMS experience on high risk, high speed road environments - preferred
• Class 1 & 2 Full driver’s licence
• Strong initiative and a proactive mindset, thriving in a dynamic environment while contributing to a highly performing roading network.
• Professional presentation and ability to communicate effectively with clients and members of the public
• Risk assessment and hazard identification skills
• First aid certificate
• Traffic management experience
• Experience in incident response or emergency management advantageous but not essential
• Possess a positive attitude & demonstrate resilience when under pressure
• Excellent people skills & demonstrated leadership skills
• Ability to work autonomously & think in an innovative way
• Ability to think on your feet & evaluate situations quickly
• Strong risk assessment skills
• Basic computer literacy
• Mechanical knowledge (desired but not essential)
• Proven safety record with an unwavering commitment towards living safely.

He pai te mahi, he pai ngā painga | Good work, good benefits

• Medical insurance and Life insurance after the eligibility period.
• KiwiSaver employer contributions after service milestones, up to 7%.
• Parental leave top‑up payment with additional return‑to‑work support.
• Ongoing training and development, with clear career growth and progression opportunities.
• Great discounts at a wide range of retailers.

Ko wai mātou | About us

The Wellington Transport Alliance (WTA) is a collaborative partnership between NZ Transport Agency, Fulton Hogan, and WSP. Together, the alliance is responsible for managing the maintenance and operations programme for the state highways and roading networks across the Greater Wellington Region. The WTA is committed to delivering high service standards to both the region’s road users and the Greater Wellington region network.

All successful candidates must undergo and pass a pre‑employment medical and drug screen prior to employment.