Trade Sales Assistant (Part-time Rotorua)

LiveHire Limited; Rotorua; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly rate

Quarterly sales incentives

Staff discounts

On-site parking

Career development opportunities

Job summary

NZ Safety Blackwoods is seeking a Trade Sales Assistant for the Rotorua Trade Centre. This part-time role runs Saturdays 9:00am–12:00pm (3 hours) with potential extra hours during leave periods, reporting to the Trade Centre Manager.

Ideal candidates will have experience in retail or trade, with a passion for helping customers, strong communication, and basic computer/POS skills. The role blends sales, service, merchandising and stock handling.

Qualifications

• Proven experience in a similar role within retail, sales and/or trade sector.
• Passionate about customer service and building lasting customer relationships.
• Able to work Saturdays and handle a fast-paced environment.

Responsibilities

• Be the first point of call for customers entering the store.
• Identify customer needs and present solutions across products and services.
• Deliver customer service that drives sales and loyalty.
• Upsell opportunities to boost store performance.
• Maintain store presentation and merchandising standards.

Skills

Customer service

Sales

Communication

Team player

Problem solving

Proactive

Physical fitness

POS systems

Tools

POS software

Microsoft Outlook

Job description

It's an exciting time to join NZ Safety Blackwoods! We're looking for a Trade Sales Assistant to join our tight-knit team in our Rotorua Trade Centre.

Our focus is on striving for excellence in every interaction and building strong relationships with every customer who walks through our doors. We're looking for someone who is passionate about customer service, enjoys building genuine connections, and wants to be part of a team committed to delivering an outstanding customer experience.

This is a part-time role working Saturdays only, 9:00am - 12:00pm (3 hours per week), with the opportunity to work additional hours when team members are on leave or extra support is required.

Reporting to the Trade Centre Manager, this role is ideal for someone who enjoys working with customers, solving problems, and being part of a busy trade-focused environment.

Are you an experienced salesperson who loves helping customers find what they need for the job they're doing? Having good knowledge of PPE, hardware or apparel will be a definite advantage.

This isn't your standard sales role! It's varied, hands-on, and rewarding, with a mix of customer service, store operations, stock management and some manual handling.

Key Responsibilities

• Be the first point of call for customers walking through the door.
• Interact with customers, identifying their needs and presenting solutions across our wide range of products and services.
• Deliver customer service that drives sales and builds customer loyalty.
• Provide world-class customer service, ensuring customers are always the number one priority.
• Upsell at every opportunity.
• Assist with maintaining and improving store presentation, visual merchandising standards and product selection.
• Maintain stock levels on shelves and ensure appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory within the store.

Our Ideal Candidate

• Proven experience in a similar role within the retail, sales and/or trade sector.
• Sales-driven with a desire to exceed targets and deliver results.
• Friendly and outgoing with excellent communication skills and a strong team focus.
• Able to quickly build and maintain lasting customer relationships.
• A problem-solver who can turn challenging situations into positive outcomes.
• Passionate about customer service with a proactive, can-do attitude.
• Physically capable and comfortable working in a fast-paced environment.
• Confident using computer systems, including point-of-sale systems and Microsoft Outlook.

About Us

At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.

With Trade Centres across New Zealand, a dedicated sales team, digital platform and customer service centre, our goal is to make it safe, easy and efficient to do business while providing access to a vast range of products that support our customers' businesses.

Benefits

• Competitive hourly rate.
• Quarterly sales incentives.
• Opportunity to work additional hours when available.
• Work with a diverse business offering a huge product range and market-leading brands.
• Great staff discounts.
• On-site parking.
• Career development opportunities within a long-established and successful business.

Why Join Us?

• Build genuine customer relationships and make a real difference every day.
• Enjoy a varied, hands-on role combining sales, customer service, merchandising and store operations.
• Work with market-leading products and a supportive team in a well-established business.

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity and inclusion, creating an environment where everyone can thrive.