Trade Delivery Specialist - BNT Whangarei

Bapcor; Whangarei; On-site; NZD 45,000 - 58,000; Full time

Benefits offered by this job

Your birthday off every year

Paid volunteer day annually

Free breakfast every morning

Competitive salary + incentives for —

Exceptional discounts on our products

Career growth opportunities with Bapco

Job summary

BNT in Whangārei, part of the Bapcor New Zealand group, is seeking a proactive Trade Delivery Specialist. You will manage deliveries, assist in-branch with customer service and stock counts, and ensure accurate documentation.

A full NZ driver’s licence and the ability to lift items up to 20 kg are required. You will be the on-site face of BNT, delivering reliable service, building client relationships, and contributing to branch performance.

Qualifications

• Customer service experience required.
• Excellent written and verbal communication skills.
• Reasonable typing ability and basic computer literacy expected.
• Ability to work in a team and independently.
• Must be able to work alternate Saturday mornings.
• Must hold a full New Zealand driver’s licence.

Responsibilities

• Safely operate company vehicles to deliver automotive parts to customers and branches.
• Load and unload stock and ensure proper documentation.
• Follow scheduled routes and delivery timelines.
• Provide professional, courteous service and represent the company positively.
• Record customer credits, returns, and related documentation for credit processing.
• Build and maintain relationships with customer contacts during site visits and deliveries.
• Deliver high levels of customer satisfaction through reliable service and helpful attitude.
• Relay market information and customer feedback to Branch Manager.

Skills

Customer service experience

Communication skills

Typing ability

Computer literacy

Teamwork

Alternate Saturdays availability

Full NZ driver’s licence

Job description

Trade Delivery Specialist - BNT Whangarei

• Full-time

Bapcor New Zealand is part of the wider Bapcor Group, a leading Asia Pacific provider of automotive aftermarket parts, equipment, services, and solutions. In New Zealand, we operate a nationwide network of trusted brands including BNT, Autolign, HCB, NZ Brake Co, Precision Equipment New Zealand , and JAS, delivering one of the most comprehensive automotive parts ranges in the market.

We are more than an automotive business — we are a purpose-led organisation driven by our people and the role we play in supporting our customers and communities. A key part of this is our focus on knowing what our customers need before they do and being there for what matters most. Our New Zealand team is integral to the success of the wider Bapcor Group, contributing to both local excellence and regional strategy.

When you join Bapcor New Zealand, you become part of a supportive, high-performing business that spans more than 1,000 locations and employs over 5,000 team members across Australia, New Zealand, and Thailand. We are deeply committed to creating a safe, inclusive environment where our people can thrive and do their best work.

At the core of everything we do are our values:

• We do the right thing
• We are in it together
• We give a damn

A driver who wants to go the extra mile.

We're looking for a reliable, personable Trade Delivery Specialist to ensure a timely delivery of automotive parts and effective on-site merchandising.

You’ll be the friendly face of BNT, genuinely personable and equipped with excellent communication skills, allowing you to build trust and nurture long‑term relationships with clients—ensuring each delivery reflects reliability, professionalism, and exceptional service.

You’ll manage scheduled deliveries, occasionally lifting items up to 20 kg, and assist in-branch with customer service and inventory tasks such as, handling parts enquiries, restocking, and conducting stock counts.

You’ll need a full, clean Class 1 NZ driver’s licence, a professional attitude, and physical capability for moderate lifting.

Responsibilities include:

• Safely operate company vehicles to deliver automotive parts and consumables to customers and branches.
• Load and unload stock, ensuring goods are delivered in good condition and with correct documentation.
• Follow scheduled routes and delivery timelines, optimizing time efficiency.
• Provide professional and courteous service during deliveries and represent the company positively.
• Accurately collect and record all information pertaining to customer credits, including product returns, reasons for return, condition of goods, and any supporting documentation, to ensure compliance with credit processing.
• Build and maintain strong working relationships with customer contacts during site visits and deliveries.
• Deliver high levels of customer satisfaction through reliable service and a helpful attitude.
• Proactively relay relevant market information, customer feedback, and competitor activity to the Branch Manager.

You will also have:

• Customer service experience or have had some exposure to customer facing roles, preferably in a product related sales environment
• Excellent written and verbal communication skills.
• A reasonable typing ability and computer literacy.
• The ability to work individually and as part of a team.
• The ability to work alternate Saturday mornings
• A full New Zealand driver’s licence.

Why join BNT? If you haven’t heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get:

• Your birthday off every year
• A paid volunteer day annually
• Free breakfast every morning
• Competitive salary + incentives for results
• Exceptional discounts on our products
• A flat structure where you’ll work alongside senior leaders
• Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email [e-mail]