Trade Counter Assistant - Nelson Plumbing

Reece Group; Richmond; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous employee discounts

Reece Boost (cashback on groceries, ir

Paid parental leave

Job summary

Reece Group is seeking a Branch Staff member for the Nelson Trade Counter. You will assist plumbers and tradespeople by providing product information, quotes, and day-to-day branch operations.

The role involves stock control, keeping the branch tidy, and occasional deliveries. Prior retail or customer service experience is preferred, with a valid driver’s licence and willingness to work varied shifts, including weekends.

Qualifications

• Previous experience in retail sales or customer service is required.
• Able to assist customers in person and over the phone.
• Comfortable using a computer and learning new systems.
• Must have a clean, valid driver’s licence and be flexible with shifts, including weekends.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control activities.
• Help keep the branch tidy, safe and well organized.
• Make occasional deliveries to customers using a company vehicle.

Skills

Retail experience

Customer service

Order picking

Computer literacy

Driver's licence

Weekend shifts

Tools

POS systems

Job description

About Reece New Zealand

Reece Group is a proud 100+ year old company whose journey in Aotearoa began 20 years ago with a vision to become the most respected industry supplier in New Zealand. Our people have helped us achieve great results throughout these years and we want you to be a part of this journey.

At Reece, we invest in our people so you'll receive ongoing training - plus have opportunities to advance in the business. Here, you'll have a future you can feel good about.

About The Role

As part of the Trade Counter team (Branch Staff) in Nelson, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

A Typical Day Involves

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our Perks And Benefits

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that’s the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.