About SMB
Save My Bacon, a Christchurch-born fintech with 13 years of experience in responsible online lending, is rebranding to SMB and scaling into mainstream personal loans, powered by a market-leading fully automated credit decision engine. Our next chapter pairs the agility, customer care, and data-driven decision-making that built our reputation with a broader suite of longer-term credit products designed for everyday New Zealanders. Join us to build green-field risk infrastructure on the shoulders of a trusted brand, balancing compliance and customer experience while steering SMB’s next phase of high-growth innovation.
About the Role
We are seeking a full-time Technology and Data Lead to oversee our technology operations, strengthen data and analytics capabilities, and drive innovation. This is not a pure engineering role but requires strong technical fluency across cloud platforms, SaaS tools, website development, and data systems plus the ability to deliver hands-on solutions while coordinating with vendors and internal teams.
Responsibilities
- Ensure operational reliability and stability across the technology environment.
- Act as the first technical point of contact for real-time issue resolution and vendor coordination.
- Lead development and continuous improvement of customer-facing websites and portals.
- Manage integrations across systems and stay ahead of API/product changes.
- Build and maintain data warehousing and analytics automation capabilities.
- Partner with stakeholders to ensure clean, timely, and accessible data for reporting and insights.
- Pilot and apply Gen AI / agentic AI tools to unlock insights, automate workflows, and augment decision-making.
- Oversee platform security, access management, and compliance support.
- Maintain clear system documentation and coordinate change management.
Skills and Experience
Essential:
- Strong experience in website development (front-end/back-end, APIs, portals).
- Proven track record in data warehousing and analytics automation.
- Hands-on comfort with lightweight engineering (e.g., scripting, API work, data wrangling).
- Solid understanding of cloud-based and SaaS ecosystems.
- Experience managing integrations and vendor relationships.
- Strong problem-solving skills and ability to resolve technical issues under time pressure.
- Excellent communication skills, with the ability to translate technical issues for business stakeholders.
Desirable:
- Familiarity with Gen AI / agentic AI applications in data, insights, and automation.
- Experience in financial services or fintech environments, particularly regulated industries.
- Exposure to compliance frameworks, IT risk assessments, and audits.
- Background in scaling technology platforms for growth-stage businesses.
- Experience with modern data stacks and BI/reporting tools.
What We Offer
- An exciting opportunity to grow with a scaling new brand.
- High ownership, autonomy, and a real seat at the table in decision-making.
- Learning and development support (mentoring).
- Flexible working arrangements (remote/hybrid options available).
- Collaborative, supportive, and innovative team culture.
- Competitive salary and a performance-based incentive structure.