Technical Services Operations Manager

Venues Ōtautahi; Christchurch; On-site; NZD 75,000 - 95,000; Full time

Job summary

A leading event management organization in Christchurch seeks a Technical Services Operations Manager. This position is responsible for overseeing technical services across multiple venues, ensuring professional standards and safety. The ideal candidate has over 5 years of experience in audio-visual, lighting, or sound, with proven leadership skills. Application closes on 15 October 2025.

Qualifications

• Minimum 5 years' experience in AV, Lighting, or Sound with a leadership role.
• Ability to read and understand rigging plots and diagrams.
• Proven experience managing budgets and staff rosters.

Responsibilities

• Lead and manage technical staff and contractors.
• Oversee planning and execution of technical services for events.
• Maintain technical assets and infrastructure to a high standard.

Skills

Leadership

Communication skills

Attention to detail

Time management

Team culture encouragement

Tools

Microsoft products

AV equipment

Lighting

Sound systems

Job description

About Us

Venues Ōtautahi own the Christchurch Town Hall and Wolfbrook Arena and manage Apollo Projects Stadium, Hagley Oval, the Air Force Museum of New Zealand, and One New Zealand Stadium. Venues Ōtautahi venues attract and host a wide range of over 500 events in Christchurch and manage a diverse and iconic portfolio of community venues.

Venues Ōtautahi's purpose is to strategically manage and leverage the venues to deliver positive social, cultural, environmental and economic impact to the region. These iconic city venues play a valued role to the Christchurch way of life and the economic prosperity and social wellbeing of the region.

About The Role

Venues Ōtautahi is seeking an experienced Technical Services Operations Manager responsible for ensuring that all technical services across One NZ Stadium and wider Venues Ōtautahi venues are delivered safely, efficiently, and to the highest professional standard.

This role provides leadership to the technical crew, oversees day-to-day operations, and ensures that infrastructure, systems, and resources are in place to deliver successful events and maintain venue readiness.

Flexibility is essential, as the position operates within a seven-day event schedule and may include shift work, evenings, and weekends to support events across our venue portfolio.

Key Responsibilities

• Lead and manage technical staff and third-party contractors.
• Promote a strong health, safety, and wellbeing culture where risks are actively managed.
• Oversee the planning, coordination, and execution of all technical services for events.
• Deliver all technical requirements and set-up and instructions for all events within all Venues Ōtautahi venues, meeting internal customer and client expectations.
• Manage the safe operation of venue technical and rigging equipment including AV, IT, lighting, sound and rigging requirements for events are complied with and set-up instructions are followed.
• Maintain technical assets and infrastructure to a high standard, with planned maintenance schedules.
• Work closely with other operational managers to deliver seamless event operations.
• Develop and manage event-day technical plans, rosters, and crew allocations.
• Ensure technical services are delivered within agreed budgets and to service-level standards.

About You

It's an exciting time to join Venues Ōtautahi and you'll have the opportunity to help shape our future as part of our passionate and hard-working team.

The Successful Candidate Will Have

• Minimum 5 years' experience in one of AV, Lighting or Sound and at least 3 years in a leadership position
• Ability to read and understand rigging plots and diagrams
• Proven experience in a team leadership role
• Demonstrated ability to develop and maintain relationships successfully
• Experience in managing staff rosters
• Demonstrated ability to manage budgets
• Excellent communication skills
• Demonstrated ability to perform in a team environment and encourage a strong team culture
• Demonstrated attention to detail
• Proven organisational, time management and planning skills
• High level of computer literacy in all Microsoft products
• Proven experience in developing Standard Operating Procedures

We act with aspiration, agility, kindness and are driven to take care of the venues to make them places of pride and delight for everyone. If this sounds like you, we want to hear from you. Help us bring the energy before the first whistle blows!

How To Apply

For more information, please click "Apply" to be redirected to our careers page, view the attached position description and submit your application.

Applications close 15 October 2025.