Technical Officer

Suntory Oceania; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Incentives to reward hard work

Parental leave

Flexible hours

Hybrid working

Free on-site parking

Volunteer leave

Suntory Day

Job summary

Suntory Oceania is seeking a Technical Officer to join our Quality team at the Wiri site in Auckland. You will provide hands-on analytical testing, method development and validation, ensuring high quality, food safety and customer standards.

Work with Quality, Production, Engineering and Supply Chain to drive continuous improvement through robust data analysis, problem solving and compliance activities while supporting new technologies adoption.

Qualifications

• Bachelor's degree in Science or related discipline is required.
• Experience in Quality/Technical/Lab in FMCG or similar manufacturing environment.
• Knowledge of ISO17025, FSSC22000, GMP and HACCP.
• Experience with analytical testing, method development and validation (HPLC experience highly regarded).
• Strong analytical and problem-solving capabilities.
• Advanced Excel skills and experience using reporting or data analytics tools such as Power BI.
• Excellent communication skills and the ability to influence stakeholders across multiple functions.
• A strong focus on accuracy, compliance and continuous improvement.

Responsibilities

• Provide hands-on technical expertise across analytical testing, method development and validation.
• Support calibration oversight and continuous improvement initiatives.
• Collaborate with Quality, Production, Engineering and Supply Chain teams to drive quality excellence.
• Help implement new technologies and analytical methods.

Skills

Analytical thinking

Problem solving

Communication skills

Stakeholder engagement

Excel / data analytics

Quality systems knowledge

HPLC experience

Education

Bachelor's degree in Science or related discipline

Tools

HPLC

Power BI

Job description

Welcome to Suntory Oceania | Nau mai ki Suntory Oceania

Bringing the best of Suntory to Oceania.

By harnessing the best of Suntory from across Australia and New Zealand, Suntory Global Spirits and Suntory Beverage & Food Oceania have created a multi-beverage powerhouse – Suntory Oceania.

Our 40 market-leading brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee, are powered by five distribution centres, more than 1,500 Suntorians and two local manufacturing sites. With full end-to-end control of our portfolio, we pioneer new beverage experiences, inspired by innovation and craftsmanship.

What is the opportunity? | He aha te kōwhiringa?

We're looking for a Technical Officer to join our Quality team at our Wiri manufacturing site in Auckland. This newly created role is critical to strengthening our technical capability and ensuring we continue to meet the highest quality, food safety and customer standards. You'll provide hands‑on technical expertise across analytical testing, method development, validation, quality investigations, calibration oversight and continuous improvement initiatives.

Working closely with our Quality, Production, Engineering and Supply Chain teams, you'll help drive quality excellence through robust data analysis, problem solving and compliance activities, while supporting the implementation of new technologies and analytical methods. This is an exciting opportunity for someone who enjoys combining laboratory science, technical problem solving and stakeholder engagement in a fast‑paced FMCG environment.

About you | Nō hea koe

You are naturally curious, analytical and solution‑focused, with a passion for quality and continuous improvement. You thrive in collaborative environments and enjoy using data and technical expertise to solve complex challenges.

To Help You Succeed, You'll Bring

• A Bachelor's degree in Science or a related discipline
• Experience in a Quality, Technical or Laboratory role within FMCG, food, beverage, dairy or a similar manufacturing environment
• Knowledge of quality systems such as ISO17025, FSSC22000, GMP and HACCP
• Experience with analytical testing, method development and validation (HPLC experience highly regarded)
• Strong analytical and problem‑solving capabilities
• Advanced Excel skills and experience using reporting or data analytics tools such as Power BI
• Excellent communication skills and the ability to influence stakeholders across multiple functions
• A strong focus on accuracy, compliance and continuous improvement

Highly Regarded But Not Essential

• Experience with customer quality standards, audits and regulatory requirements
• Knowledge of sanitation programs, CIP systems or predictive maintenance diagnostics
• Continuous improvement or project management experience
• Experience training and developing others

If you’re not an expert in all these areas, don’t worry! A lot of what we look for is how you would align with our values and your ability to utilise your unique skills and experience.

What’s in it for you? I He aha te mea e whiwhi ai koe?

• Grow your career – we like to promote from within and have incredible learning and development opportunities around the world
• Generous incentive to reward your hard work
• An inclusive parental leave policy for both primary and secondary caregivers
• Gradual return to work to help you transition back from parental leave
• Flexible working – flexible hours and hybrid working
• Free parking on site in Manukau
• We are committed to giving back to our communities, so we provide you with volunteer leave to do so
• A Suntory Day – enjoy your birthday off!

Our DEI Commitment | Tō mātou kaingākau ki te Kanorau, te Mana Ōrite me te Kotahitanga.

At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.