Tech Solution Specialist - Noel Leeming, Thames

The Warehouse Group; Thames; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading retail organization in New Zealand is seeking a passionate individual to join their Noel Leeming team. This role focuses on delivering customer-centric technology solutions, providing installation and ongoing support. Ideal candidates will have experience in sales or customer service, confidence in technology setup, and strong interpersonal skills. Attractive benefits include paid leave on your birthday and additional lifestyle leave options.

Benefits

Base rate and Incentives

Paid day off on your birthday

Incredible discounts across brands

Extra lifestyle leave

Annual sick leave entitlement

Qualifications

• Experience & passion in sales, installation, or customer service.
• Confidence to set up and install technology.
• Superior interpersonal and customer support skills.

Responsibilities

• Deliver customer-centric technology solutions.
• Support customers through installation and setup.
• Ensure a positive customer experience.

Skills

Sales experience

Installation experience

Customer service skills

Problem-solving skills

Job description

Overview

Noel Leeming, as part of TWG is New Zealand’s market leader for technology and appliances. This position will be based in our Noel Leeming store, working DAY – DAY 8:30am – 6:00pm, 45 hours per week.

We know that for Noel Leeming to thrive in this fast-paced environment, we must be able to unlock the power of our team members to put our customers first in everything we do. That’s where you come in!

Our Noel Leeming Services team are changing the customer experience game by providing a full end to end service. We rely heavily on our services team to ensure that customers are getting the right solutions through live demonstrations, support and advice, right through to the delivery, installation and setup of solutions in stores, homes and workplaces.

Responsibilities

This role focuses on delivering customer-centric technology solutions and supporting customers through installation, setup and ongoing support to ensure a positive experience.

Qualifications

• Experience & passion in one or more of the following areas: sales, installation, or customer service
• Confidence to set up and install technology
• Superior interpersonal and customer support skills, with the ability to adjust technical language to suit the customer
• Driven, and confident in trouble shooting problems

Willingness to continue developing your career through onsite training and accreditations

What we can offer you?

• Base rate and Incentives
• Paid day off on your birthday (Whoo!)
• Incredible discounts across all of our brands
• An extra 5 or 10 days of lifestyle leave if you’d like to spend more time at home, on holiday or on a passion project
• Annual sick leave entitlement of 10 days

Additional Information

Why do you want to work for us?

Our Noel Leeming Services team are a passionate bunch of experts with the knowledge and expertise that sets us apart in the market. The team understand our products, ask the right questions, provide solutions and are so passionate whilst doing so. If you want to take your career to the next level, if you want to learn on the job and become a true expert, look no further, this is the opportunity for you!

We look forward to welcoming you into the fold!