Team Manager - Family Start

Qjumpers; Hastings; On-site; NZD 85,000 - 100,000; Full time

Benefits offered by this job

Social Worker Pay Equity salary

5 weeks annual leave

Birthday leave

Wellness Activities and initiatives

Kaupapa Māori values-driven workplace

Job summary

Te Taiwhenua o Heretaunga is seeking a values-driven Team Manager for Family Start Hastings, based at our Hastings site. You will lead a team of Social Workers and Whānau Support Workers, providing supervision, guidance and practical parenting strategies to whānau in the Heretaunga area.

The role emphasises culturally responsive practice, strong leadership, and collaboration with partner services. Opportunities for professional development and a supportive environment are provided.

Qualifications

• A tertiary qualification in Social Work or a related registered profession.
• Significant experience working directly with whānau in the local community.
• Proven leadership or management experience within health, social services, education or community sectors.
• A full, current New Zealand Driver's licence.

Responsibilities

• Lead and manage the Family Start Hastings team, guiding Social Workers and Whānau Support Workers.
• Provide supervision, training and support in a warm, collaborative environment.
• Build strong relationships with whānau and other services and supports.
• Ensure culturally responsive practice and strong kaupapa Māori alignment.

Skills

Leadership

Coaching

Empathy

Caseload management

Education

Bachelor in Social Work

Registered professional experience

Job description

Our Family Start team is a national, award winning, best practice team, who provide practical parenting strategies and support to families with pēpe and young tamariki in the Heretaunga area.

Te Taiwhenua o Heretaunga (TToH) is well respected, successful, health and social services provider, supporting our local community in Hawkes Bay. Our health, social, education and community development teams have been working successfully with whanau for over 40 years. We combine professional expertise with personal connection, grounded in our kaupapa Māori values of Whakamana, Kaitiakitanga, Whanaungatanga, and Kotahitanga. We walk alongside whānau, offering practical strategies delivered with respect, compassion and integrity.

We are looking for a passionate, grounded and values-driven leader to join our team as Team Manager Family Start and support positive outcomes for tamariki, whānau and communities.

About the Role

Based at our large Hastings site (Orchard Road), this is a permanent, full-time role (Monday to Friday, 8.30am – 5.00pm). You'll work alongside a supportive team of Social Workers and Whānau Support Workers, who cover the Heretaunga/Hastings area. Regular supervision and training are provided in a warm, collaborative environment.

About the Person

• Strong leadership skills with the ability to inspire, coach and support others
• Professionalism, kindness, empathy and flexibility to their mahi
• Can relate to people from all walks of life and diverse backgrounds
• Holds strong boundaries and is both assertive and non-judgemental
• Embodies compassion and demonstrates positive whānau relationships in their own life
• Is open to feedback, reflective practice and continuous learning

Ideal Candidates Will Have

• A tertiary qualification in Social Work or a related registered profession (e.g. Teaching, Counselling, Nursing, Mental Health) OR
• Significant experience working directly with whānau in the local community, from pēpi to kaumātua.
• Proven leadership or management experience within health, social services, education or community sectors
• Confidence in offering sound advice and practical, strengths-based strategies and parenting advice
• Good local knowledge and established networks with other services and supports
• Competency in writing clear case notes and managing caseloads effectively
• A full, current New Zealand Driver's licence

You will need to

• Have a sound understanding of the Family Start Programme and practice in accordance with accepted professional standards.
• Completed training in professional supervision. Ideally this training would incorporate an element of practice involving formal assessment and be delivered by a registered and accredited education provider.
• Have knowledge of or a genuine willingness to learn about Māori culture, tikanga and kaupapa Māori practices
• Be committed to culturally responsive and safe practice
• Work collaboratively as part of a values-based team

What We Offer

• Social Worker Pay Equity salary
• 5 weeks annual leave
• Birthday leave
• Wellness Activities and initiatives
• A positive, workplace culture grounded in kaupapa Māori values

Ready to Make a Real Difference

If you want to work for a professional kaupapa Māori organisation and help whānau thrive, we want to hear from you.

• Copies of your qualification/registration

Team Manager - Family Start Hastings - Hawkes Bay