Team Leader Compliance And Investigations

Christchurch City Council; Christchurch; On-site; NZD 115,000 - 129,000; Full time

Job summary

A local government organization in Christchurch seeks a Team Leader Compliance and Investigations to lead a dedicated team ensuring adherence to local policies and regulations. The ideal candidate will have extensive experience in regulatory roles, strong leadership skills, and a commitment to the professional growth of their team. This role offers flexible working arrangements and the opportunity to make a positive community impact.

Benefits

Access to training programmes

Flexible working arrangements

Health schemes and retail discounts

Qualifications

• 7+ years of experience in an investigation, enforcement, compliance environment.
• 3+ years leading a team in interpreting and applying statutes and regulations.
• Extensive experience in regulatory roles.

Responsibilities

• Provide direction, empowerment, and motivation to the team.
• Ensure policies and practices are being followed.
• Deal with contentious or complex customers when necessary.

Skills

Leadership

Adaptability

Effective communication

Conflict resolution

Education

Tertiary qualification at Degree level in Management, Building Industry, Resource Management, Investigation or Compliance

Job description

Team Leader Compliance and Investigations

Are you ready to lead with integrity, adaptability, and a commitment to wellbeing? We're seeking a dynamic individual who embodies these qualities to join our team.

About the team | Ko te rōpū nei

As part of Christchurch City Council's Regulatory Compliance Unit, the Compliance and Investigations team consists of 11 passionate and committed Compliance Officers who investigate activities to ensure compliance with a variety of local policies and Government legislation. This includes the Building Act 2004, Resource Management Act 1991, Local Government Act 2002, Freedom Camping Act 2011, Litter Act 1979 and Christchurch City Council District Plan and Bylaws. Our officers are often out in the field and sometimes deal with challenging people and situations. They need a natural leader to offer continuous support and mentorship as well as someone who is committed to nurturing their team's professional growth.

About the role | Ko te mahi nei

As the Team Leader Compliance & Investigations you are responsible for the professional leadership and effective operations of the team. Working within the legislative framework and guidelines to uphold Council's reputation, ensure appropriate outcomes for Christchurch residents and hold people to account where necessary. We want someone who does what they say they are going to do, is an effective communicator, and makes time for their team. This role is varied, and will see you wearing many hats to fulfil the Unit priorities, which include:

• Providing direction, empowerment, and motivation to the team
• Role modelling shared values and behaviours
• Ensuring policies and practices are being followed
• Developing and maintaining a clear purpose for the team
• Setting targets, plans, and performance measures
• Where necessary dealing with contentious, sensitive or complex customers

Our ideal Team Leader will provide excellent leadership and mentoring to support the continuous development of the team. We want an encouraging and supportive people leader who communicates openly whilst having the ability to have tough conversations. To be successful you will also have:

• Tertiary qualification at Degree level in Management, Building Industry, Resource Management, Investigation or Compliance OR
• Extensive experience in leading a team of professionals in a regulatory role
• 7 years' + experience in an investigation, enforcement, compliance environment
• 3 years + leading a team in interpreting and applying statutes and regulations in a compliance or investigation framework

To view a copy of the position description, click the link at the foot of the page.

What's in it for you? He aha ngā hua ki a koe?

This is an exciting opportunity to exercise your innovation and visionary leadership with a team that are all in with you. As the Team Leader Compliance & Investigations you will be able to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

If you are seeking purpose and impact in your career, look no further than Christchurch City Council.

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [e-mail]

• Hours of work - 37.5 - 40 hours per week
• Position - Full-time, permanent
• Location - This position is primarily based at Te Hononga Civic Offices, 53 Hereford Street
• Salary - The salary band for this position goes from $115,466 to $128,295 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date - 19 October 2025

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

Central City | Post date: 08 Oct 2025 | Close date: 15 Oct 2025 23:55 | Expertise: Education & Training | Work Type: Fixed Term, Part-time

Where it's possible to love what you do.