Team Leader

Randstad New Zealand; Wellington; On-site; NZD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Operations Team Leader, where you’ll spearhead a high-performing team in a dynamic environment. This role is crucial for ensuring smooth daily operations, maintaining KPIs, and fostering a culture of safety and efficiency. You will lead a diverse team across warehouse and digital operations, driving continuous improvement and excellence in service delivery. If you have a passion for leadership and operational management, this position offers an exciting opportunity to make a significant impact within a global organization committed to innovation and customer satisfaction.

Qualifications

• 3+ years in an operations supervisory role.
• Proficient in managing staff and ensuring service delivery.

Responsibilities

• Oversee daily operations at the Wellington site.
• Lead a team across various service areas including warehouse and digitisation.

Skills

Leadership

Customer Service

Operations Management

Health and Safety Compliance

Computer Applications

Education

Class 1 NZ Driver's Licence

Job description

Join a global leader in information management as the Operations Team Leader, where you’ll lead a high-performing team across daily warehouse and digital operations.

About The Company

The business provides secure information management and storage solutions to businesses and government agencies. Their services include records and information management, digital transformation, secure shredding and destruction, data protection, and IT asset disposition. In New Zealand, Iron Mountain serves a wide range of industries, including healthcare, legal, financial services, and the public sector, helping organizations enhance operational efficiency, ensure compliance, and safeguard critical information.

About The Role

As an Operations Team Leader based in Grenada North, you will be responsible for supervising and leading a team with the day-to-day operations alongside other leaders within the business. This involves effectively and safely managing operational activities, ensuring key performance indicators are met, and the plant, equipment, and its fleet are maintained.

In this pivotal role, you’ll ensure safe, efficient, and customer-focused service delivery while championing continuous improvement and operational excellence.

Key Responsibilities

1. Oversee day-to-day operations, ensuring smooth running of the Wellington site.
2. Lead and develop a team across warehouse, digitisation, administration, shred facility, and courier services.
3. Ensure KPIs are met and health and safety protocols are followed.
4. Coordinate projects, allocate resources, and maintain service quality.
5. Recruit and onboard temporary project staff.
6. Occasional out-of-town travel to scope out jobs.

About You

1. Leadership experience and/or 3+ years in an operations supervisory role.
2. Proven experience in WHS&E and customer service delivery.
3. Demonstrated ability to manage staff effectively.
4. Proficient in computer applications.
5. Hold a Class 1 NZ Driver's Licence.
6. Digitisation experience is desirable.

If you're ready to lead and grow with a global company, please apply now! For more information, contact Prany Sun at 04 471 4872 or email [e-mail].

Please note applicants must hold New Zealand work rights and successfully complete pre-employment drug and criminal background checks.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity. We actively encourage applications from all backgrounds.