Tasting Room and Cellar Door Host

Clos Henri; Blenheim; On-site; NZD 30,000 - 60,000; Full time

Job summary

A French family-owned organic wine estate in Marlborough, New Zealand, is seeking a Tasting Room and Cellar Door Host. This full-time role involves managing the Tasting Room experience, conducting wine tastings, and engaging with customers. Ideal candidates will have hospitality and sales experience, a friendly demeanor, and strong organizational skills. Applicants are encouraged to apply before the closing date of 24th October 2024.

Qualifications

• Previous tasting room, wine sales or similar experience preferred.
• LCQ or Manager’s Licence is advantageous but not essential.
• Practical knowledge of the Microsoft Office Suite is required.

Responsibilities

• Manage the Tasting Room experience and wine tastings.
• Ensure smooth operations including stock levels and payment handling.
• Participate in enhancing the Tasting Room's image.
• Handle bookings and manage customer relationships.
• Plan and execute events with Marketing Manager.
• Adhere to legislative requirements under the Sale and Supply of Alcohol Act.

Skills

Sales understanding

Hospitality experience

Wine knowledge

Organizational ability

Initiative

Attention to detail

Friendly personality

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Overview

Tasting Room and Cellar Door Host - Clos Henri Vineyard, Marlborough, New Zealand

Duration of Position: Full-Time, Fixed Term Position

Clos Henri Vineyard is a French family-owned organic wine estate situated in the Wairau Valley of Marlborough, New Zealand. We are seeking to recruit wine and hospitality superstars for a 6-day Tasting Room operation over the summer (October 2025 to May 2026).

You will be based at our beautiful Tasting Room in Marlborough, just 20 minutes from Blenheim town centre. As we are a small team, the role will be diverse; we are looking for someone who would be interested in assisting in the winery and/or vineyard on occasion, but overall, you will be responsible for managing our premium Tasting Room experience in line with the Clos Henri brand, including managing all wine tastings, events and ensuring an exceptional level of service at all times.

The ideal candidate will:

Understand sales, hospitality, and Tasting Room experiences

Have a warm, friendly personality

Be organised, able to take initiative as well as work well on their own with attention to detail

Be innovative, have good taste and a passion for wine

Present themselves well

Responsibilities

During your management of the Clos Henri Tasting Room, consistent with the Clos Henri brand, you will be responsible for:

• Welcoming all visitors to the Tasting Room for wine tastings and share the Clos Henri story
• Ensuring the maintenance, stock levels, payment handling and smooth running of the Tasting Room
• Participating in the evolution of the Tasting Room image
• Managing bookings
• Planning and running Clos Henri events with the Sales and Marketing Manager
• Maintaining and building relationships with regular clientele, while ensuring a premium tasting experience for all customers
• Adhering to all legislative requirements under the Sale and Supply of Alcohol Act and enforcing them where necessary
• General sales and marketing tasks when required, and from time to time assisting with sales and marketing projects

Qualifications

Experience required (advantageous but for the right candidate not essential)

• Previous tasting room, wine sales or similar experience
• LCQ or Manager’s Licence
• Practical knowledge of the Microsoft Package, including Excel, Outlook, Word and Microsoft Teams

Please forward your CV and cover letter, preferably including the contact details for two referees, to Christine Wilson, Human Resources. The closing date for the position is 24th October 2024.

We will be reviewing applications as they are received and will interview candidates as the applications are received. If we find the right candidate, we reserve the right to close the position early. We encourage interested applicants to submit their applications as soon as possible to ensure consideration.

Please note that only people eligible to work in New Zealand will be considered for this position.

Eligibility & Application Questions

Unlock job insights

Salary match; Number of applicants; Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• Do you have experience in a sales role?
• Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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