- Work alongside core development teams throughout the development lifecycle to ensure systems are scalable, robust, and supportable
- Optimise software and infrastructure to improve reliability and decrease cost
- Design cloud deployment architectures on Azure
- Lead provisioning of deployment environments, including servers, services, networking, and communications with technical client stakeholders
- Ensure security, scalability, supportability, and performance in solution architectures
- Assist development teams with continuous integration and deployment pipelines
- Carry out scheduled software releases where full automation has not been achieved
- Configure monitoring and alerting tools and integrate them with support desk software
- Provide technical assistance for support ticket triaging and troubleshooting
- Diagnose and remedy reactive support issues during business hours and shared after-hours on-call
- Complete incident reports and implement ongoing mitigations
- Monitor incident progress and communicate status updates to clients
- Design and implement proactive continuous improvement programmes
- Automate recurring tasks
- Document system architecture and configuration/deployment processes with AI assistance
- Share technical knowledge with support developers across multiple teams
Requirements
- Previous experience as a Site/Systems Reliability Engineer, DevOps Engineer, or equivalent
- Very comfortable using AI to diagnose, script, automate, and document within an AI-assisted delivery pipeline
- Expertise developing scalable web applications
- Some proficiency in Rust, Java, .NET, or Go
- Experience with JavaScript, HTML, CSS, Node.js, ReactJS, AngularJS, or similar front-end frameworks
- Proven scripting experience with PowerShell, Ruby, Python, shell, or other common scripting languages
- Experience using AI tools to help construct scripts
- Strong experience with Microsoft Azure deployment architectures, Microsoft DevOps deployment pipelines, GitHub Actions, and Terraform
- System administration of Linux cloud-based server environments
- Troubleshooting and configuration of virtual networks
- Familiarity with New Relic, Dynatrace, or similar monitoring frameworks, including dashboards and alerting integration
- AWS and Bamboo/Bitbucket Pipelines experience is advantageous
- Ability to switch context across different technologies and complex environments
- Ability to remain calm during high-priority issue resolution
- Good judgement about when to trust an AI-generated diagnosis and when to verify manually
- Strong desire to learn and up-skill
- Must be Auckland based
- Hybrid attendance: work from home and on-site; office attendance required three days per week and occasionally as needed for client and team requirements
- Candidates who progress may need to agree to a police background check, credit history check, other assessments, and provide evidence of qualifications
- Cover letter required; applications without one will not be reviewed
Core Competencies
Demonstrates expertise in designing and implementing scalable cloud deployment architectures on Microsoft Azure, with a strong focus on automation, monitoring, and continuous improvement. Proficient in scripting and troubleshooting across various technologies, ensuring system reliability and performance.
Highest-signal resume keywords
- Microsoft Azure Deployment Architectures
- Scripting Experience with PowerShell, Ruby, Python
- Continuous Integration and Deployment Pipelines
- Monitoring Frameworks like New Relic or Dynatrace
- Scalable Web Application Development
ATS Optimization Keywords
Hard Skills
- Rust
- Java
- .NET
- Go
- JavaScript
- HTML
- CSS
- Node.js
- ReactJS
- AngularJS
Soft Skills
- Ability to Remain Calm During High-Priority Issue Resolution
- Good Judgement in AI Diagnosis
- Strong Desire to Learn and Up-Skill
Industry Keywords
- Site Reliability Engineer
- Systems Reliability Engineer
- DevOps Engineer
- Cloud Deployment Architectures
- Incident Reports
- Proactive Continuous Improvement Programmes
Tools & Technologies
- Microsoft DevOps
- GitHub Actions
- Terraform
- Linux Cloud-Based Server Environments
- AWS
- Bamboo
- Bitbucket Pipelines