Systems Engineer | Kaipūhanga Pūnaha

Statistics New Zealand; Wellington; Hybrid; NZD 84,000 - 114,000; Full time

Benefits offered by this job

Sick leave 15 days

Employee Assistance Program (EAP)

Health benefits

Corporate rates

Study assistance

Social club

Job summary

Stats NZ, based in Wellington, is seeking a Systems Engineer to support end-user computing, Microsoft 365, identity and access management, collaboration platform administration, infrastructure maintenance, monitoring, incident response, service requests, and automation.

You will work with Technology Services to keep platforms available, secure, and responsive while resolving incidents and improving operations.

Qualifications

• Hands-on experience in technology support, systems administration, infrastructure, or a similar operational role.
• Practical understanding of Microsoft 365 and end-user computing environments, with ability to resolve common issues.
• Experience with core device support activities such as configuration, deployment, patching, or lifecycle tasks.
• Basic understanding of identity and access concepts, including user accounts, authentication, and secure access.
• Ability to troubleshoot methodically, take ownership of issues, and know when to seek support or escalate.
• Confidence following operational processes, guidance, and change controls while maintaining documentation.
• Interest in scripting and automation skills, preferably with PowerShell.

Responsibilities

• Administer and support end-user computing services, devices, and management platforms.
• Provide operational support for Microsoft 365 collaboration and productivity services.
• Support identity and access management services, including user access, authentication, and permissions.
• Administer, maintain, and monitor infrastructure and platform services.
• Respond to incidents, troubleshoot faults, restore services, and contribute to problem resolution.
• Fulfil service requests accurately within agreed service expectations.
• Use scripting and automation to reduce manual effort and improve consistency.
• Support the operation of security, compliance, and information protection controls.
• Maintain technical documentation, share knowledge, and contribute to service improvement.

Skills

End-user computing

Microsoft 365 support

Identity and access management

Infrastructure administration

Automation scripting

Monitoring and incident response

Tools

Microsoft Intune

Microsoft Entra ID

PowerShell

Job description

At Stats NZ, reliable and secure technology services are essential to how our people work, collaborate, and deliver trusted data and insights. We’re looking for a Systems Engineer with solid technology support fundamentals who can contribute from the outset and build their capability across our enterprise environment.

This permanent Wellington-based role combines end-user computing, Microsoft 365 support, identity and access management, collaboration platform administration, infrastructure maintenance, monitoring, incident response, service request fulfilment, and automation.

Working with colleagues across Technology Services and the wider organisation, you’ll maintain, administer, and improve platforms and infrastructure so they remain available, secure, and responsive. You’ll investigate and resolve incidents, fulfil service requests, support security and compliance controls, and identify practical ways to improve operational reliability.

This is an opportunity to work across a broad range of enterprise technologies and make a direct contribution to the day-to-day experience of Stats NZ kaimahi. You’ll balance responsive operational support with planned maintenance, automation, documentation, and continuous improvement.

This role is best suited to a practical systems engineer who can confidently handle core operational support, uses sound judgement, provides strong customer service, and is ready to learn new technologies.What you'll do

• Administer and support end-user computing services, devices, and associated management platforms.
• Provide operational support for Microsoft 365 collaboration and productivity services.
• Support identity and access management services, including user access, authentication, and permissions.
• Administer, maintain, and monitor infrastructure and platform services.
• Respond to incidents, troubleshoot faults, restore services, and contribute to problem resolution.
• Fulfil service requests accurately and within agreed service expectations.
• Use scripting and automation to reduce manual effort, improve consistency, and strengthen operational processes.
• Support the operation of security, compliance, and information protection controls.
• Maintain technical documentation, share knowledge, and contribute to service improvement activities.

What you bring |Nōuterourou

• Hands-on experience in a technology support, systems administration, infrastructure, or similar operational role.
• A practical understanding of Microsoft 365 and end-user computing environments, with the ability to resolve common support issues.
• Experience with core device support activities such as configuration, software deployment, patching, or lifecycle tasks.
• A basic understanding of identity and access concepts, including user accounts, authentication, permissions, and secure access.
• The ability to troubleshoot methodically, take ownership of issues, and know when to seek support or elevate.
• Confidence following operational processes, technical guidance, and change controls while maintaining accurate documentation.
• An interest in developing scripting and automation skills, preferably with PowerShell.
• Clear communication, sound judgement, and the ability to work effectively with technical and non-technical people.
• A willingness to learn, apply feedback, share knowledge, and build capability across unfamiliar technologies.
• We highly value demonstrated competency in mātauranga Māori, tikanga, and Te Tiriti o Waitangi application in a workplace setting. To support this work, proficiency in te reo Māori, or a strong commitment to developing te reo Māori capability, is welcomed.
• We are seeking candidates with a demonstrated commitment to continuous learning and applying cultural capability in their practice.

It would be useful, but is not essential, if you have experience with

• Microsoft Intune or another enterprise device management platform.
• Microsoft Entra ID, Conditional Access, or privileged access management.
• Microsoft Defender, Purview, or related security and compliance technologies.
• Windows Server, virtualisation, cloud infrastructure, networking, or storage services.
• Monitoring, alerting, endpoint analytics, or operational reporting tools.
• PowerShell, Microsoft Graph, or other automation and integration tools.
• Working within government, regulated, or security-conscious environments.

We recognise that valuable skills can come from both paid and unpaid work. You may have gained experience through education, hospitality, technology, public service, the marae, the arts, community involvement, volunteering, or whānau responsibilities. We welcome and value all forms of transferable skills, and encourage you to bring your full, unique self to your application.

Forallour roles,we’relooking for people who:

• Act with integrity, take responsibility, and dowhat'sright even whenit'shard.
• Understand the 'why' behind their work and focus on delivering real value.
• Stay curious and open to learning, seeing challenges as chances to grow.
• Build respectful and inclusive relationships, grounded in care for others.
• Work collaboratively across boundaries and contribute to collective outcomes.

We don't expect you to know everything. What matters is your genuine interest, commitment, and readiness to grow with us. In your cover letter, tell us about yourself, what attracted you to this role, and what you would bring to Stats NZ.

Stats NZTataurangaAotearoa is the National Statistics Office, leading the way in data and insights. While this is our focus,it’sour people who are central to everything we do. We value diverse perspectives and experiences, recognising that our work is strengthened by the people behind it.

The data and insights we produce help shape decisions across government, communities, and businesses, and play an important role in telling the story of Aotearoa New Zealand. Our mahi supports informed decision making at both national and local levels, helping improve outcomes for people, the economy, and the environment.

We're proud of the role we play in guiding and strengthening the data system, with a goal of delivering high-quality data with equitable access for all.

Curious about what it's really like to work here?
Before applying, we encourage you to watch our Life at StatsNZ video. It offers a glimpse into who we are, what we value, and the diverse perspectives and experiences that make Stats NZa great placeto work.What'sin it for you? |Ngāhuakakariroki akoe

• 15 days sick leave allowance (to be used for yourself or people under your care).
• Funded counselling and coaching through our Employee Assistance Programme (EAP).
• Visual and hearing health benefits (for permanentkaimahi).
• Corporate rates for a variety of services and products.
• Studyassistanceprogrammes.
• An activesocialclubin each office.

Starting salary for this position:$84,027 - $113,683+kiwisaver