Systems Engineer

Qjumpers; Dunedin; On-site; NZD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive health insurance

Employer superannuation contribution 7

Free onsite parking

Otago Harbour views

Nespresso machines on site

Uniform provided

Wellness initiatives

Job summary

Port Otago Group is seeking a Systems Engineer to join the IT team in Port Chalmers, Dunedin. You will ensure reliable, secure tech across on-premises and cloud environments, providing Level 3 escalation and driving improvements.

You will work with internal teams and vendors to maintain documentation, automate where possible and support modern workplace services. A methodical approach and strong communication are essential.

Qualifications

• Tertiary IT qualification or equivalent experience required.
• 3+ years in systems engineering or infrastructure support.
• Hands-on with Microsoft 365, Entra ID, Intune, Windows Server and AD.
• Solid networking fundamentals (WAN/LAN, DHCP, DNS, Firewalls).
• Experience with virtualization (Hyper-V) and PowerShell scripting.
• Strong interpersonal and problem-solving skills; able to handle multiple priorities.

Responsibilities

• Provide Level 3 escalation support for infrastructure and workplace platforms.
• Run, maintain and enhance on-premises and hybrid/cloud environments.
• Track performance, availability and capacity; identify risks and drive improvements.
• Manage infrastructure lifecycle including patching and upgrades.
• Carry out root-cause analysis and contribute to continuous improvement.
• Support endpoint and modern workplace services; device management and software deployment.
• Plan changes and hand over new systems to operations; collaborate with vendors.

Education

Tertiary IT qualification

3+ years experience

Documentation & change control

Interpersonal & problem-solving

Tools

Microsoft 365

Entra ID

Intune

Windows Server

Active Directory

Hyper-V

PowerShell

Job description

• Computer Software Engineer, Systems Software

Port Otago Group’s business comprises a regional container terminal, bulk port activities, cruise, and property investment and development. Based out of Port Chalmers (Dunedin), we service South Canterbury, Otago, and Southland, working with customers to streamline their supply chains. Our culture is hands-on; safety focused and encourages continuous improvement.

Our diverse portfolio means there is always something on the go and as a business we are collaborative, fast-paced and always open.

About the Role:

We have an exciting opportunity for a Systems Engineer to join our IT team on a permanent full-time basis in our award winning, vibrant Head Office in beautiful Port Chalmers.

Reporting to the Head of IT, this role keeps Port Otago’s technology reliable, secure and current across our on-premises, Azure/cloud and operational technology environments, this includes:

• Provide Level 3 escalation support across infrastructure and workplace platforms, resolving complex incidents in a timely manner
• Run, maintain and enhance enterprise infrastructure across on-premises and hybrid/cloud environments
• Track system performance, availability and capacity, identifying risks early and driving improvements
• Manage the infrastructure lifecycle, including patching, upgrades and system optimisation
• Carry out root cause analysis and contribute to continuous improvement and greater service stability
• Support endpoint and modern workplace services, including device management and software deployment
• Plan and deliver changes, and support the handover of new systems into operational support
• Work closely with internal teams, vendors and managed service providers to deliver high-quality services
• Maintain documentation and contribute to automation, standardisation and knowledge sharing

About You:

You’ll be an experienced systems engineer who takes a methodical approach to documentation, change control and root-cause analysis, and enjoys keeping technology reliable, secure and current. You’ll enjoy engaging with people at all levels of the business and translating complex technical information into plain English.

You’ll be calm and confident under pressure, able to self-manage and prioritise your own workload, and comfortable working across both our office and industrial technology environments. You’ll also have an appetite to explore and learn new technologies that solve business problems and create efficiencies.

To be successful in this position you will also:

• Hold a relevant tertiary qualification in IT, or equivalent experience, with approximately 3+ years in systems engineering or infrastructure support.
• Have hands-on experience administering Microsoft 365, Entra ID, Intune, Windows Server and Active Directory, and modern desktop management.
• Have solid understanding of network fundamentals including WAN, LAN, DHCP, firewalls and DNS
• Have experience with virtualisation ideally Hyper-V
• Have experience with PowerShell to script and automating routine tasks
• Ability to manage multiple priorities across project and BAU work
• Have strong interpersonal and problem-solving skills, with the ability to engage positively with people at all levels.

What’s in it for you?

In return, you can look forward to working for a successful company which prides itself on continually striving to improve performance; this enables our people to contribute in a way that makes a difference, and for us to appropriately reward our people for their contributions.

You will also be entitled to comprehensive health insurance cover for you, your partner, and any dependent children, as well as a 7% employer superannuation contribution.

We also offer a raft of other benefits including but not limited to, free onsite parking, amazing Otago Harbour views from the office, fruit boxes delivered weekly to our break areas, Nespresso machines onsite for your daily coffee fix, full uniform provided, and various wellness initiatives throughout the year.

Heads up:

• This role is based in Port Chalmers, Dunedin.
• Occasional after-hours support may be required for urgent issues.
• A full clean NZ Drivers licence is required.
• You must be eligible to work in New Zealand.
• You must be able to pass Ministry of Justice, ACC checks and a medical which includes a drug and alcohol test as part of our recruitment process
• We complete random drug and alcohol testing