Support Worker - Whangārei (Awake night shifts)

IHC Group; Whangarei; On-site; NZD 30,000 - 60,000; Full time

Job summary

A leading provider of support services is seeking a Support Worker in Whangarei, New Zealand. You will provide overnight support to individuals with complex needs, ensuring their safety and wellbeing. Essential qualifications include compassion, flexibility, and strong communication skills. The role involves mainly awake night shifts with a pay range of $23.84-$29.10 per hour, plus opportunities for further qualifications and generous service benefits.

Benefits

Competitive hourly pay

Support for further qualifications

Long service leave entitlements

Refer a friend Bonus programme

FREE Employee Assistance programme

Qualifications

• Previous experience as a Support Worker is preferred.
• Positive attitude and compassion are essential.
• Comfortable using computers and tablets daily.

Responsibilities

• Provide overnight support ensuring safety and wellbeing.
• Manage risk and respond to individual care plans.
• Offer reassurance and continuity of care during night shifts.

Skills

Experience as a Support Worker

Flexibility to work shifts

Calm nature

Confidence with challenging behaviours

Computer proficiency

Strong communication skills

Physical fitness

Full NZ driver's license

Job description

Overview

Mō te tūnga | About the role

IDEA Services is committed to empowering people with intellectual disabilities to live fulfilling, meaningful lives—both in the comfort of their own homes and as active, valued members of their communities. As a Support Worker, you'll be providing overnight support to individuals with complex needs, ensuring their safety and wellbeing while promoting dignity and independence. This includes managing risk, responding to individual care plans, and offering compassionate, person-centred support throughout the night. Your presence will provide reassurance and continuity of care, helping each person feel secure and respected. The role involves 74.5 hours per fortnight and mainly awake night shifts from 9pm to 7am. The pay range is $23.84-$29.10 per hour depending on relevant qualifications.

Responsibilities

• Provide overnight support to individuals with complex needs, ensuring safety and wellbeing while promoting dignity and independence.
• Manage risk and respond to individual care plans with compassionate, person-centred support.
• Offer reassurance and continuity of care during night shifts.

What you will bring

• Previous experience as a Support Worker is preferred, but a positive attitude and compassion are most important.
• Flexibility to work rostered shifts.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver's license

What’s in it for you?

• $23.84-$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years of service.
• Refer a friend Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.

About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand’s largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC’s commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltd is an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives that diversity brings to our work.

How to Apply

The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.