Support Worker

Pathways Health Ltd; Whanganui; On-site; NZD 34,440 - 38,572; Full time

Benefits offered by this job

Increased Kiwisaver employer contrib

Fifth week of annual leave after 12m

Paid wellbeing days (2 per year)

HealthNow Card - $250/yr

Perk & Perk Plus discounts

Training and professional development

Job summary

Pathways Health Ltd in Whanganui is seeking a dedicated Awake Night Support Worker for a permanent Sunday–Thursday night shift, 11pm–7:30am. Work as part of our 24/7 Housing and Recovery team to provide calm, practical support in a trauma-informed, person-centered way.

You will support tāngata whai ora to feel safe and connected as they progress toward independent living and recovery, with coaching and mentoring from a Team Coach.

Qualifications

• Must hold NZCHW Level 4 or equivalent or be willing to work towards it.
• Hold a current full driver’s licence.
• Hold a current comprehensive first aid certificate (6400, 6401, 6402) or be willing to obtain one within 3 months.
• Knowledge of Te Tiriti o Waitangi principles.

Responsibilities

• Provide overnight awake night shift support Sunday–Thursday 11pm–7:30am in Whanganui.
• Offer individualized, culturally safe support and clear handovers to the day team.
• Create a safe, welcoming overnight environment and build rapport with the team.

Skills

Compassionate care

Teamwork

Trauma-informed approach

Strong communication

Education

NZ Certificate Level 4 Health and Wellbeing or equivalent

Job description

• Permanent awake night shift role: Sun – Thurs 11pm – 7.30am
• Innovative Housing and Recovery service located in Whanganui
• Extra annual leave + 2 wellbeing days

Summary

Make a real difference on our awake nightshift in Whanganui, supporting people through the night while using your Level4 qualification, compassion, and practical skills to create a safe and supportive environment

The benefits | Ngā āhuatanga kei a mātou

• Increased Kiwisaver employer contribution
• Fifth week of annual leave after 12 months
• Paid Wellbeing days (2 days a year)
• HealthNow Payment Card - $250 per year to support Health and Wellbeing for you and your whanau
• A wide range of discounts through our Perk & Perk Plus employee discounts app
• Fantastic training and professional development opportunities

The Role | Mō tēnei tūranga mahi

This role is for a permanent awake night shift role: Sunday – Thursday from 11pm – 7.30am, based in Whanganui.

Join our 24/7 Housing and Recovery team in an awake night role where calm, care and practical support make a real difference.

You’ll be a steady, trusted presence overnight, supporting tāngata whai ora to feel safe, settled and connected as they work towards independent living, wellbeing and recovery in the community.

Working from a trauma-informed lens, you’ll bring optimism, flexibility and strong communication to build professional, friendly relationships while maintaining clear boundaries.

You’ll be part of a motivated team committed to wellbeing and sustainability, with coaching and mentoring from an experienced Team Coach who leads the service.

You’ll also:

• Provide individualised, culturally safe support.
• Share clear notes and thoughtful handovers so support feels consistent and connected.
• Help create a safe, welcoming and well-prepared overnight environment for the people we support and the day team.

About You | Mōu

You’re a natural when it comes to caring and empathy and understand the power of working in a recovery-focused way, where individuals take charge of their own journey, making you an ideal fit for this role.

In addition,

• You must hold the Level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognized equivalent or willing to work towards it
• Hold a current and full driver’s licence
• Hold a current comprehensive first aid certificate covering units 6400, 6401 and 6402 or be willing to obtain one within 3 months of employment
• Have knowledge of, and demonstrable commitment to, the principles of the Te Tiriti o Waitangi

Pathways|Mō mātou

As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

Advert closes:

30 August 2026. Please note, the advert may close sooner if a suitable candidate is found.

Positiondescription:

Please copy and paste the following link into your browser: https://www.wisegroup.co.nz/wp-content/uploads/2025/05/PW-Support-Worker.pdf

Whakapa| Contact:

Faye.Palmer, Team Coach on [e-mail] if you have any further questions.

For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free environment.

We encourage people with experience of mental illness to apply.