Support Worker

Pathways Health Ltd.; Thames; On-site; NZD 32,000 - 33,000; Full time

Benefits offered by this job

KiwiSaver top-up

5th week annual leave

Wellbeing days

School holiday programme assistance

$250 Extraordinary Payment Card

Training & development

Job summary

Pathways Health Ltd. is seeking a permanent, full-time Support Worker based in Thames to join a respectful, inclusive team.

The role offers 40 hours per week, Monday to Friday, with pay up to $32.30 per hour and additional wellbeing days and annual leave. You will support people with mental health or addiction challenges in the community, addressing holistic health needs and helping clients access culturally safe services.

Qualifications

• Hold a current, full New Zealand Driver Licence.
• Hold a current first aid certificate, or be willing to obtain one.
• Hold the Level 4 New Zealand Certificate in Health and Wellbeing (or a recognised equivalent) or be willing to begin working towards this qualification within six months of joining us. The qualification must be completed within two years of commencement, and we provide significant support to help our kaimahi achieve it.

Responsibilities

• Support people experiencing mental health and/or addiction challenges in the community, helping them set goals and access culturally safe support
• Take a whole-person approach, including supporting people to address their physical health needs
• Accompany tāngata whai ora to appointments and advocate on their behalf
• Support tāngata whai ora to build meaningful connections within their communities
• Work collaboratively within the team while effectively managing your own caseload
• Maintain accurate records and use computer systems confidently

Skills

Full NZ Driver Licence

First aid certificate

Te Tiriti o Waitangi knowledge

Willingness to study Level 4 Health &W

Education

NZ Certificate in Health & Wellbeing Level 4

Job description

• Permanent, full-time position (40 hours per week), Monday to Friday, based in Thames
• Earn up to $32.30 per hour, plus two paid wellbeing days and five weeks of annual leave
• Join a respectful, supportive team and an inclusive workplace culture

Pathways | Mō mātou

Pathways is a leading national provider of community-based mental health, addiction, and wellbeing services across Aotearoa. We support people to live full and meaningful lives in their communities. Our commitment to personalised support is guided by our ‘Ahakoa te aha’— ‘Whatever it takes’—wairua and spirit.

The Benefits | Ngā āhuatanga kei a mātou

• An increased employer KiwiSaver contribution
• A fifth week of annual leave after 12 months of employment
• Two paid wellbeing days each year
• School holiday programme assistance
• A $250 Extraordinary Payment Card each year to support the health and wellbeing of you and your whānau
• A strong organisational commitment to ongoing training and professional development for our kaimahi

The Role | Mō tēnei tūranga mahi

This is a permanent, full-time Support Worker position based in Thames, working 40 hours per week from Monday to Friday.

In this role, you will:

• Support people experiencing mental health and/or addiction challenges in the community, helping them set goals and access culturally safe support
• Take a whole-person approach, including supporting people to address their physical health needs
• Accompany tāngata whai ora to appointments and advocate on their behalf
• Support tāngata whai ora to build meaningful connections within their communities
• Work collaboratively within the team while effectively managing your own caseload
• Maintain accurate records and use computer systems confidently

You | Mōu

• Hold a current, full New Zealand Driver Licence
• Hold a current first aid certificate, or be willing to obtain one
• Hold the Level 4 New Zealand Certificate in Health and Wellbeing (or a recognised equivalent) or be willing to begin working towards this qualification within six months of joining us. The qualification must be completed within two years of commencement, and we provide significant support to help our kaimahi achieve it
• Show initiative and a willingness to go the extra mile
• Demonstrate knowledge of, and a clear commitment to, Te Tiriti o Waitangi

Closing Date | Rā Katinga: 26 October 2026. Please note that this advertisement may close early if a suitable candidate is appointed.

Position Description: To view the position description, copy and paste the following address into your browser:

https://www.wisegroup.co.nz/wp-content/uploads/2026/09/PW-Support-Worker.pdf

Contact | Whakapā: Maria Bennett, Team Coach, [e-mail] Mobile: [phone]

For more information, visit www.pathways.co.nz.

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people withlived experience of mental illness & addictions to apply.