Supply Chain Performance Lead

JobSpace; Auckland; On-site; NZD 120,000 - 165,000; Full time

Benefits offered by this job

Culture for Growth

Competitive Remuneration

Life at ZURU

Job summary

ZURU is seeking a Supply Chain Performance Lead to drive data-driven improvements across post-production logistics, container packing, and global freight. You will transform analytics into actionable strategies that reduce costs and boost service levels across multiple brands.

You’ll partner with logistics, operations, and 3PLs to build dashboards, establish KPIs, and communicate insights to leadership. A five-year track record in supply chain analytics is preferred.

Qualifications

• Over five years of experience in Supply Chain, Logistics, or Operations Analysis.
• Understanding of logistics workflow: container optimisation, freight cost structures, 3PL operations, and fulfilment processes.
• Analytical mindset with ability to spot cost inefficiencies and bottlenecks.
• Strong communication and stakeholder management across teams and external partners.

Responsibilities

• Conduct comprehensive analysis of end-to-end post-production logistics costs from factory pack-out to retailer distribution center delivery.
• Evaluate container packing efficiency, identifying ways to maximise fill rates and minimise underutilised space.
• Assess pallet build efficiency, seeking to optimise pallet TiHi and influence both container packing and storage footprint.
• Analyze global freight costs across shipping trade lanes, considering routing efficiency, carrier performance, and cost per unit.
• Review warehousing costs, including inbound handling, storage, and fulfillment (pick & pack), ensuring cost-effective and scalable processes.
• Investigate transport spend for drayage, line-haul, and last mile delivery to customer DCs to reduce inefficiencies and cost per order.
• Perform SKU-level cost-to-serve analysis to highlight cost drivers and optimisation opportunities.
• Collaborate with in-house data team to improve dashboards that track logistics metrics (OTIF, cost per order/unit, warehouse productivity, container utilisation).
• Establish a KPI framework for ongoing monitoring of global cost and service performance.
• Work with internal teams (Supply Chain, Commercial, Finance) and external logistics partners to align on optimisation initiatives.
• Provide commercial teams with logistics cost insights for pricing and margin strategy support.
• Translate complex datasets into clear recommendations for logistics leadership.
• Build business cases quantifying the impact of supply chain improvements.

Skills

Post-production logistics analysis

Cost-to-serve analysis

Container optimisation

Freight cost structures

Stakeholder management

Data-driven decision making

Dashboard collaboration

Education

Bachelor's degree in business, supply chain, logistics, business analytics, or related field

Tools

Dashboards

Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Supply Chain Performance Lead – Data-Driven Operations and Logistics Optimization

ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more!

Position Overview

You will work cross-functionally with logistics, operations, commercial, and 3PL partners to identify logistics inefficiencies to improve routing, maximise container utilisation, and optimise fulfilment costs down to the SKU level. Your ability to deep dive into numbers, spot trends, and translate findings into executable strategies will be pivotal in driving ZURU's global logistics competitiveness.

Position Impact

ZURU is on a mission to revolutionise the supply chain through data-driven operational excellence. As Supply Chain Performance Lead, you will be the analytical powerhouse driving cost and performance improvements across our post-production logistics network. This role will focus on transforming data into actionable insights across container packing, global freight, 3PL warehousing, and customer fulfilment operations globally for all ZURU Edge verticals (Beauty, Baby, Pet, Household & Confectionary).

Roles & Responsibilities Post-Production Supply Chain Analysis & Optimisation

• Conduct comprehensive analysis of end-to-end post-production logistics costs from factory pack-out to retailer distribution center delivery.
• Evaluate container packing efficiency, identifying ways to maximise fill rates and minimise underutilised space.
• Assess pallet build efficiency, seeking to optimise pallet TiHi and influence both container packing and storage footprint.
• Analyze global freight costs across shipping trade lanes, considering routing efficiency, carrier performance, and cost per unit.
• Review warehousing costs, including inbound handling, storage, and fulfillment (pick & pack), ensuring cost-effective and scalable processes.
• Investigate transport spend for drayage, line-haul, and last mile delivery to customer DCs to reduce inefficiencies and cost per order.
• Perform SKU-level cost-to-serve analysis to highlight cost drivers and optimisation opportunities.
• Collaborate with in-house data team to improve dashboards that track logistics metrics (OTIF, cost per order/unit, warehouse productivity, container utilisation).
• Establish a KPI framework for ongoing monitoring of global cost and service performance.

Stakeholder Collaboration

• Work with internal teams (Supply Chain, Commercial, Finance) and external logistics partners to align on optimisation initiatives.
• Provide commercial teams with logistics cost insights for pricing and margin strategy support.

Data-Driven Decision Support

• Translate complex datasets into clear recommendations for logistics leadership.
• Build business cases quantifying the impact of supply chain improvements.

Skills & Experience

• Over five years of experience in Supply Chain, Logistics, or Operations Analysis.
• Understanding of logistics workflow: container optimisation, freight cost structures, 3PL operations, and fulfillment processes.
• Analytical mindset with ability to spot cost inefficiencies and bottlenecks.
• Proficiency in interpreting rate cards and conducting cost-to-serve analysis.
• Strong communication and stakeholder management skills across teams and external partners.
• Experience in high-volume, fast-paced supply chain environments is a strong advantage.
• Bachelor's degree in business, supply chain, logistics, business analytics, or related field.

Life@ZURU

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won't find anywhere else.

Get to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.

WHAT WE OFFER

• Culture for Growth
• Surrounded by an A Player Team
• Competitive Remuneration
• Lots of fresh fruit, coffee, pals fridge and more (optional)