Supervisor - Te Korowai

New Zealand Government; Wellington; On-site; NZD 67,000 - 74,000; Full time

Benefits offered by this job

Shift allowance

Extra annual leave

Job summary

Ara Poutama Aotearoa's Te Korowai in Upper Hutt offers a fixed-term Supervisor position for a residential reintegration service housing up to 11 men under or being considered for Extended Supervision Orders. You will lead, supervise and support residents with complex needs, coordinating with Probation Officers and other providers.

The role requires managing day-to-day needs, arranging activities, ensuring safety, and assisting with community appointments.

Qualifications

• Demonstrated ability to build effective relationships with a range of people
• Maintains composure in demanding situations
• Experience supporting staff to motivate residents and reduce re-offending
• Strong leadership with the ability to influence others
• Proactive contribution to Corrections initiatives
• Experience working with people with complex needs

Responsibilities

• Support day-to-day reintegrative needs of residents
• Plan and undertake structured reintegrative activities
• Ensure safety and welfare of residents, staff and visitors
• Enforce house rules and uphold boundaries
• Assist residents with rehabilitation and appointments in the community

Skills

Effective relationships

Composure under pressure

Motivate residents

Leadership

Influence others

Proactive contributions

Experience with complex needs

Performance history

Job description

Te Korowai - our residential reintegration service in Upper HuttIf you have experience supporting people with complex needs this could be for you!Fixed-term position available until 30 June 2027Mo te tunga | About the roleWe have a fixed-term position available for the role of a Supervisor at Te Korowai, our residential reintegration service located at Rimutaka Prison in Upper Hutt for people with complex needs. Te Korowai houses up to 11 men subject to or being considered for Extended Supervision Orders.Reporting to the Residence Lead, and working collaboratively with Probation Officers and other service providers, your key tasks will be:to support the day-to-day needs of residentsto plan for and undertake structured reintegrative activities with residentsto ensure the safety and welfare of residents, staff and visitors is maintained, and make sure that the house rules are followedto assist residents with their rehabilitation and reintegration needsyou will also need to assist residents by taking them to appointments in the community so you will need to hold a full NZ driver licenceSupervisors are responsible for supporting the day-to-day reintegrative needs of residents with high and complex needs. Key to the success of this role will be your ability to supervise, motivate and influence residents while working as a part of a small team with a holistic approach. In addition, your ability to always maintain clear and professional boundaries, provide practical solutions to day-to-day issues, identify risk and effectively communicate with people at all levels is essential to the success of this role.Mou | About youIf you pride yourself on your ability to provide a high standard of care, have proven experience working with individuals with challenging and complex needs and want to make a difference to community safety in a new way then we want to hear from you. These roles represent an excellent opportunity to join the team at Ara Poutama Aotearoa.As we are a 24/7 service, you must be able and willing to work shifts including weekends, public holidays, and nights. You will work an average of 80 hours per fortnight, consisting of 10 and 12-hour shifts.Nga pukenga me nga wheako | Skills and experienceWe're looking for people who can demonstrate;Effective relationships within and outside of Corrections, with a wide range of people from all backgroundsComposure in demanding situationsExperience supporting other staff to motivate residents to reduce their risk of re-offendingMature approach to leadership and an ability to influence othersProactive contribution to Corrections initiativesDoing the right thing in the face of pressure to do otherwiseExperience working with people with complex needsA history of good performance and behaviourAdoption of Ara Poutama Aotearoa set of values and alignment to our Hokai Rangi strategyNga painga | The benefitsThe midpoint of the salary range is $68,772. With the full salary range for this role being $66,713 - $74,019. Appointment and remuneration will reflect skills and experience relevant to the role.In recognition of the shift-work required for this role an addition shift allowance sum is paid fortnightly with your salary and an extra week of annual leave per annum is included.Mo matou | About usJoin Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.Tono inaianei | Apply NowTo submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.Applications close on: Monday 23 November, 2026If you have any questions or want to learn more about a career with us, contact [e-mail], or visit careers.corrections.govt.nz.We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.