Supervisor - Tai Aroha

CGR Services; Auckland; On-site; NZD 67,000 - 74,000; Full time

Benefits offered by this job

Structured rostered shifts

Public service organisation

Meaningful rehabilitation impact

Job summary

Ara Poutama Aotearoa – Department of Corrections seeks a Supervisor/Kaimahi to support residents in a culturally responsive rehabilitation programme that integrates kaupapa Māori and tikanga Māori with evidence-based practices. The role covers residential duties and supervising external activities within a therapeutic community.

You will work within a multidisciplinary team, model calm leadership, and contribute to outcomes that improve community safety.

Qualifications

• Ability to operate effectively within a Māori cultural setting.
• Knowledge of Te Reo Māori and experience with pōwhiri and whakatau in a marae environment.
• Proven ability to communicate effectively, build rapport and establish positive relationships.
• Demonstrated ability to remain calm, measured and resilient in high‑pressure situations.
• A full New Zealand driver’s licence, with the ability to drive both manual and automatic vehicles.

Responsibilities

• Supervise residents within the residential programme.
• Support participants during external activities.
• Collaborate with a multidisciplinary team to deliver the rehabilitation programme.

Job description

Permanent, full-time role Based in Hamilton Mō te tūnga

About the role

Join Tai Aroha, an intensive specialist residential rehabilitation programme supporting high-risk community-based offenders with complex treatment needs related to violence. As a Supervisor/Kaimahi, you are part of a multidisciplinary team responsible for supporting residents within the therapeutic community, both in the residential setting and during external activities. Play a key role in delivering a culturally responsive rehabilitation programme that integrates kaupapa Māori and tikanga Māori alongside evidence-based therapeutic practices to help participants build socially responsible and fulfilling lives.

About you

Mā Mua Ka Kite A Muri, Mā Muri Ka Ora A Mua Those who lead give sight to those who follow, those who follow give life to those who lead. You are confident operating within a Māori cultural environment and are committed to supporting positive outcomes for tāne in our care. You remain calm, resilient and professional in challenging situations and can build positive relationships with a diverse range of people. You are a positive role model who demonstrates sound judgement, empathy and the ability to contribute to a supportive therapeutic community.

Skills and experience

• Ability to operate effectively within a Māori cultural setting and demonstrate strong interpersonal skills.
• Knowledge of Te Reo Māori and experience with pōwhiri and whakatau processes in a marae environment.
• Proven ability to communicate effectively, build rapport and establish positive relationships.
• Demonstrated ability to remain calm, measured and resilient in high-pressure situations.
• A full New Zealand driver's licence, with the ability to drive both manual and automatic vehicles.

The benefits

• The midpoint of the salary range is $68,772 per annum and the full range (85%-120%) is $66,713 - $74,019 per annum.
• Appointment and remuneration will reflect skills and experience relevant to the role.
• Structured rostered shifts across Monday to Sunday.
• Morning shift: 6:00am - 2:30pm, Afternoon shift: 2:00pm - 10:30pm, Nightwatch shift: 10:00pm - 6:30am.
• The opportunity to contribute to meaningful rehabilitation outcomes and make a positive impact on community safety.

About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.