Summer Front Desk Concierge - May to August

Kings Courtyard Inn; Invercargill City; On-site; NZD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Summer Front Desk Concierge to provide exceptional service at their luxury boutique hotel. This role is pivotal as the first point of contact for guests, requiring a friendly demeanor and attention to detail. Responsibilities include managing reservations, assisting with local recommendations, and ensuring smooth check-in and check-out processes. The ideal candidate will thrive in a fast-paced environment and possess a strong background in customer service. Join a talented team dedicated to delivering Southern hospitality and making every guest's experience memorable.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Free Parking

Qualifications

• Outgoing and friendly personality with a keen eye for detail.
• Experience in front desk or concierge roles, preferably in luxury settings.

Responsibilities

• Answer incoming calls and assist or redirect callers as needed.
• Book room reservations with accurate descriptions and rates.
• Collaborate with staff to ensure a seamless guest experience.

Skills

Customer Service

Multi-tasking

Attention to Detail

Communication

Front Desk Operations

Education

High School Diploma or Equivalent

Tools

Windows Computing

Multi-line Phone Systems

Job description

Kings Courtyard Inn is seeking a Summer employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding the company's reputation for hospitality, service, and luxury. With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Kings Courtyard Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality

RESPONSIBILITIES

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedure with guests.
• Collaborate with housekeeping and other staff to provide a seamless guest experience.

REQUIREMENTS

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must have full availability, including weekends and holidays.
• Front desk/concierge experience required - luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.

Benefits

• Medical, Dental, and Vision Insurance available after 60 days for full time employees
• Free Parking Available
• Competitive pay - commensurate with experience

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.