Strategic Team Lead, Business Operations

Ministry for Primary Industries (MPI); Wellington; On-site; NZD 122,000 - 142,000; Full time

Benefits offered by this job

Annual Wellness payment

Eye test and vision contribution

Career development opportunities

Job summary

Ministry for Primary Industries (MPI) is seeking a Team Manager Business Operations in Wellington. The role leads a team of advisers and coordinators to ensure workforce planning, scheduling, and operational support underpin Verification Services, delivering efficient and effective frontline verification and certification services.

You will drive governance, relationships with shared services, and continuous improvement across MPI to strengthen operational performance and service delivery for

Qualifications

• Experience leading people and business operations functions, including workforce planning and resource management.
• Strong analytical skills and the ability to translate complex information into clear advice.
• Excellent communication and stakeholder management across multi-site operations.

Responsibilities

• Lead workforce planning and national relief scheduling for Verification Services.
• Oversee governance, secretariat and business support functions to enable timely decisions.
• Drive continuous improvement in systems, processes, and procedures for consistent service delivery.
• Lead projects and business improvement initiatives from planning through implementation.
• Coach and develop a high-performing Business Operations team.

Skills

People leadership

Workforce planning

Operations management

Stakeholder management

Analytical skills

Strategic thinking

Education

Tertiary qualification or equivalent

Job description

Ministry for Primary Industries (MPI) is seeking a Team Manager Business Operations in Wellington. The role leads a team of advisers and coordinators to ensure workforce planning, scheduling, and operational support underpin Verification Services, delivering efficient and effective frontline verification and certification services.

You will drive governance, relationships with shared services, and continuous improvement across MPI to strengthen operational performance and service delivery for