Strategic Service Manager: Lead Change & Outcomes

Corrections; Whakatāne; Hybrid; NZD 115,000 - 133,000; Full time

Job summary

Corrections in Whakatāne is seeking a Service Manager to lead a team delivering outcomes for individuals, whānau and communities. The role focuses on change, leadership, and achieving results through others in the Eastern Bay of Plenty.

This permanent full-time position is based predominantly in Whakatāne with a salary range of NZD 115,000 to 132,967 per year, reflecting skills and experience. Applicants will join a values-led organisation committed to public safety and Māori outcomes.

Qualifications

• Be a strong and visible leader who engages and motivates staff.
• Provide effective leadership that promotes team involvement in achieving service goals and objectives.
• Foster best practice in case management.
• Build strong internal and external relationships and make good decisions.
• Excellent communication and relationship skills with an ability to influence outcomes.
• Develop and maintain effective working relationships with iwi and other cultural groups as well as community and restorative justice groups and other government departments.
• Focus on innovation, continuous improvement, and best practice implementation, championing regional and national initiatives.
• Committed to staff development and performance improvement in a change environment.
• The ability to work in a te ao Māori space while going on your own cultural journey and walking alongside those in our care.

Responsibilities

• Lead change and drive outcomes through others.
• Provide professional leadership in line with organisational strategies and policies.

Skills

Leadership

Change management

Communication

Stakeholder relations

Te Tiriti obligations

Job description

Corrections in Whakatāne is seeking a Service Manager to lead a team delivering outcomes for individuals, whānau and communities. The role focuses on change, leadership, and achieving results through others in the Eastern Bay of Plenty.

This permanent full-time position is based predominantly in Whakatāne with a salary range of NZD 115,000 to 132,967 per year, reflecting skills and experience. Applicants will join a values-led organisation committed to public safety and Māori outcomes.