Store Trainer - Regulatory

Lever, Inc.; Māngere-Ōtāhuhu; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Free carparking

Southern Cross Healthcare Coverage

Onsite café with subsidised meals

5% discount at our retail stores

Flexible working options

Job summary

Foodstuffs North Island is seeking a practical, people-focused Store Trainer - Regulatory to help our stores confidently, consistently, and safely implement regulatory requirements in real store environments.

You will be at the frontline of regulatory change, working directly with stores before, during, and after deployment to build capability and ensure new requirements are understood and executed effectively in busy trading environments.

Qualifications

• Experienced retail operator who understands how stores really work.
• Confident navigating compliance, regulatory, audit, or risk requirements and turning complex information into practical, easy-to-follow guidance.

Responsibilities

• Deliver and embed approved regulatory training and support in stores.
• Build store capability through hands-on coaching, practical training, and in-store support.
• Support deployment of regulatory change, compliance-related system updates, and new ways of working.
• Prepare stores for change through readiness activities, pre-go-live coaching, and validation of understanding.
• Provide on-site and virtual support during implementation periods to reinforce compliant behaviours.
• Identify risks, gaps, and barriers to execution and escalate where required.
• Support store openings and refits where regulatory requirements apply.
• Build trusted relationships across stores and support centre teams while advocating for practical compliance solutions.

Job description

Ko wai mātou – About us

kia ora. we're Foodies. You know Gilmours, New World, PAK'nSAVE, and Four Square, right? That's us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple - making sure New Zealanders get more out of life, and we're driven by our aspiration to be one of New Zealand's most customer-driven and productive retailers.

Te Tūranga – About the role

We're looking for a practical, people-focused Store Trainer - Regulatory to help our stores confidently, consistently, and safely implement regulatory requirements in real store environments.

You'll be at the frontline of regulatory change, working directly with stores before, during, and after deployment to build capability, reinforce approved processes, and support long-term compliance outcomes.

This is a highly visible, field-based role where you'll partner closely with store teams, deployment teams, and regulatory stakeholders to ensure new requirements are understood, adopted, and executed effectively in busy trading environments. You'll help bridge the gap between regulatory requirements and practical store execution.

Key responsibilities include:

• Delivering and embedding approved regulatory training and support in stores.
• Building store capability through hands-on coaching, practical training, and in-store support.
• Supporting the deployment of regulatory change, compliance-related system updates, and new ways of working.
• Preparing stores for change through readiness activities, pre-go-live coaching, and validation of understanding.
• Providing on-site and virtual support during implementation periods to reinforce compliant behaviours.
• Identifying risks, gaps, and barriers to execution and escalating where required.
• Supporting store openings and refits where regulatory requirements apply.
• Building trusted relationships across stores and support centre teams while advocating for practical compliance solutions.

He kōrero mōu – About you

You're an experienced retail operator who understands how stores really work! You've spent time on the shop floor or supporting store operations and know how to build trust, coach teams, and help new ways of working stick.

Confident navigating compliance, regulatory, audit, or risk requirements and experienced at turning complex information into practical, easy-to-follow guidance - you balance attention to detail with a pragmatic approach that helps stores stay compliant while keeping operations running smoothly.

Most importantly, you're a strong communicator who thrives in change environments. Whether supporting a system rollout, preparing teams for an audit, or coaching store leaders through new requirements, you bring credibility, resilience, and a hands-on approach that builds capability and confidence.

Ngā painga - What we offer

We're committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we've got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience awesome. Achieve awesome. Be awesomely you.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include interview location, sign language interpreter, assistive technology.