Store Trainer - Regulatory

Foodstuffs North Island; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Free car parking

Healthcare coverage

Onsite café with meals

Flexible working hours

Learning and development

Job summary

Foodstuffs North Island is seeking a practical Store Trainer - Regulatory to lead the rollout of regulatory training across our stores in New Zealand. You will work directly with store teams to implement approved regulatory requirements, ensuring safe, compliant operations in busy trading environments.

You will partner with deployment and regulatory stakeholders to translate complex rules into practical guidance, providing hands-on coaching and on-site support throughout pre- and post-go-live

Qualifications

• Experienced retail operator with frontline/shop floor exposure.
• Ability to turn regulatory guidance into practical instructions for stores.
• Strong communication skills and change-management ability.

Responsibilities

• Delivering and embedding approved regulatory training and support in stores.
• Building store capability through hands-on coaching, practical training, and in-store support.
• Supporting the deployment of regulatory change, compliance-related system updates, and new ways of working.
• Preparing stores for change through readiness activities, pre-go-live coaching, and validation of understanding.
• Providing on-site and virtual support during implementation periods to reinforce compliant behaviours.
• Identifying risks, gaps, and barriers to execution and escalating where required.
• Supporting store openings and refits where regulatory requirements apply.
• Building trusted relationships across stores and support centre teams while advocating for practical compliance solutions.

Skills

Store operations

Coaching teams

Regulatory compliance

Education

Retail operations experience

Job description

Ko wai mātou – About us

Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.

Te Tūranga – About the role

We’re looking for a practical, people-focused Store Trainer - Regulatory to help our stores confidently, consistently, and safely implement regulatory requirements in real store environments.

You’ll be at the frontline of regulatory change, working directly with stores before, during, and after deployment to build capability, reinforce approved processes, and support long‑term compliance outcomes.

This is a highly visible, field-based role where you’ll partner closely with store teams, deployment teams, and regulatory stakeholders to ensure new requirements are understood, adopted, and executed effectively in busy trading environments. You’ll help bridge the gap between regulatory requirements and practical store execution.

Key responsibilities include:

• Delivering and embedding approved regulatory training and support in stores.
• Building store capability through hands‑on coaching, practical training, and in‑store support.
• Supporting the deployment of regulatory change, compliance‑related system updates, and new ways of working.
• Preparing stores for change through readiness activities, pre‑go‑live coaching, and validation of understanding.
• Providing on‑site and virtual support during implementation periods to reinforce compliant behaviours.
• Identifying risks, gaps, and barriers to execution and escalating where required.
• Supporting store openings and refits where regulatory requirements apply.
• Building trusted relationships across stores and support centre teams while advocating for practical compliance solutions.

He kōrero mōu – About you

You’re an experienced retail operator who understands how stores really work! You’ve spent time on the shop floor or supporting store operations and know how to build trust, coach teams, and help new ways of working stick.

Confident navigating compliance, regulatory, audit, or risk requirements and experienced at turning complex information into practical, easy‑to‑follow guidance - you balance attention to detail with a pragmatic approach that helps stores stay compliant while keeping operations running smoothly.

Most importantly, you’re a strong communicator who thrives in change environments. Whether supporting a system rollout, preparing teams for an audit, or coaching store leaders through new requirements, you bring credibility, resilience, and a hands‑on approach that builds capability and confidence.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include interview location, sign language interpreter, assistive technology.